Customer Ratings & Reviews

I got my protection plan, to ensure that I am able to have my products protected and get the right level of support. I have leveraged Geek Squad (GS) on numerous occasions and this has been a great addition to having my products and knowing I can count on GS to always be there. Their customer service is great and using them is seamless when associated to my account.

I had a problem with the first hearing aids and they changed them without any problem.

Great option I believe in warranty thank you very much

It ok. Never had to use it, but it's good insurance knowing that if something happens I'm covered

Amazing Headphones i love Sony headphones so much. The sound quality beats any other brand out there . Plus they last a long time the first pair lasted about 6 years

Very good product and very noise reduction would buy again

My experience with the best buy protection program has always been a good one.

When I encountered a technical issue with my device, Geek Squad was quick to respond and provide assistance. Their customer service was prompt and efficient, ensuring that my concerns were addressed in a timely manner. The support staff I interacted with were knowledgeable and patient, taking the time to understand the problem and guide me through the troubleshooting process.

Very good sound quality and can get the Bose app for specific custom sound outputs!

I wil never buy earbuds without Geek Squad protection. Nuff said

Awesome headphones! Definitely recommend For those that workout or just a regular commute.

I love the peace of mind i get with best buy protection plans. I use items like bluetooth headsets all day and i get all i can from the life of each headset i use. The protection plan isnt just another plan that you get but never use. Best buy makes exchanges up to 2 years with no questions asked when its time to exchange your purchase

If the product is important to you get the warranty, you wont regret it, my JBL headphones broke after a year and a half and they exanged for new ones, after 2 years my Skullcandy Crushers stopped working a week before the 2 years and I got the money back, and Best Buy verified that it wasn't working, I was not just returning for nothing, IS TOTTALY WORTH IT.

I love these headphones because you don't have to worry about losing the earphone covers. I also love them because you don't have to worry about charging them like earpods. Also, if you lose this, it won't cost you $100 like earpods do

Love their warranty. Bought a 2 yr warranty worth the price

It is nice to have some kind of local support for breakable things like ear buds.

Great and very much awesome. Would definitely recommend.

Has saved me money, time and time again. I will always purchase this for my products.

It was ok didnt need to use it to much. Overall worth it

Quick and easy to just return specify its problem and get you money back