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Customer reviews

Rating 4.7 out of 5 stars with 2561 reviews

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Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

94%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 27 Showing 521-540 of 2,561 reviews
  • Rated 5 out of 5 stars

    Great news!

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It works! these are the best headphones I've ever bought, but they are FRAGILE. This damage from handling package fixed my headset after the battery failed. Thanks!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Headphones

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good price warranty for a long time and they are great headphones

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    I love these headphones.

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very good, firstly to put it close to your ear and not get in the way, great for exercising, running and much more. (I never got used to other earphones because they had to be put in the ear).

    I would recommend this to a friend
  • Best Buy Employee

    Rated 5 out of 5 stars

    Def should buy

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    Best Buy Employee
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great noise cancelation and adaptability in different conditions

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Why I aways come back to best buy!

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Ive had it for my other devices from best buy. I cant imagine not having geek squad coverage Its has saved me coutless times

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Warranty good!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Satisfied with best buy warranty, if u spend more then $400 always add the warranty

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    It's good

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I mean I don't even know what to say anymore at this point it's good

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    A must buy

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome sound quality and very lightweight . Very comfortable

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Woohoo!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought my daughter a set of earbuds and within a month the dog had gotten to them. She was crushed but I purchased the two year accidental protection. I took them to Best Buy and without any hassle they exchanged them for me, right there in store, and didn't cost me anything. Great option, especially if you have children!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    JBL the best

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    JBL have excellent sound and battery life... for me they are the best, I recommend them

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Worth it!!

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I always buy the 2-year accidental protection. Something usually happens and paying for the extra protection is always worth it!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Warranty Plan

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I haven't needed to use it yet but a good value for the purpose. Planning to take in for a repair in next day or two, so will update then if the rating need to change. But for now very happy with it!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Open ear head phones

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got these fornthe wife for when she is busy working on project. But also need to hear things going on around her. She lovers them. Good comfort and quality.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    A must with Bluetooth headphones/earbuds

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Always buy this with headphones. Unfortunately, wear and tear always breaks down my Bluetooth headphones. It’s an easy process to take a pair that no longer works, return it and then purchase the latest and greates.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad protection

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great and the warranty is easy to use when needed

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Sounds great

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice headphone. Worth the $. Happy with my purchase.

    I would recommend this to a friend
  • Best Buy Employee

    Rated 5 out of 5 stars

    Amazing

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    Best Buy Employee
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Have you experienced sound before? Did you? After you try this you will

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Quality protection

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good protection. No hassle when being used and they will allow you to upgrade (just have to pay the difference) if replacment is needed

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    My son loves these

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My son has had a lair of these for over 2 years. They started to have a sound issue in one ear so ee used the warrsnty and got a new pair for free

    I would recommend this to a friend
  • Best Buy Employee

    Rated 4 out of 5 stars

    Great buds, no major complaints

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    Best Buy Employee
    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great sound, great fit. Touch Controls can bumped easily but that'll get fixed after getting used to them. Connectivity to a pixel devices is awesome. Only downside is they have almost a robotic sound every now and then when connected to a laptop on a virtual call. Sounds like it's a pretty common issue

    I would recommend this to a friend