Customer Ratings & Reviews

I have smaller ears, so finding a good fit is hard. These are perfect. And they sound awesome! I wear them for hours at a time, can even lay on my side and they’re comfortable in my ear.

Its really good and easy to access for replacements, or full brand new items when requesting.

These headphones started to break within two years. Although I really enjoyed them, I just wish they were a little more comfortable over the ears.over the ears.

My head phones are the best when I'm jogging and exercising and the sound prof makes it more amazing that they have me thinking that I'm in a room or area by myself.

Great to have just in case! I recently had some headphones stop working, and they simply were able to take them, refund me, and was able to shop around and find another pair, all in the same visit.

Love my headphones. They work great. Use them every day

Good had phones. Sound Quality are good! Connects all the time.

No questions asked. Replaced earbuds with new version of the same thing/same price with no issues. Bought a new plan with the new earbuds too!

The two year warrantee from Best Buy is one of the greatest values I have ever found. Full replacement within the two years and no hassles. What else could you want.

Very good sets of headphones beats are my favorite but the others are ok I’m just pro beats.

Bought these for my husband. He really likes them. Said they will be awesome when he goes hiking with them too.

I haven't had to use the warranty claim or geeksquad protection but it's worth it if the product is expensive.

No Hassel exchange. Staff at 788 are awesome and very understanding and helpful, they made sure to let me know common malfuntions and reassurance that i was covered.

Good option and protection. We had a small problem and the protection covered us completely.

The Best Buy product cover and warranty as always been a really good buy for me. When I have used it, it was always no issues.

It gave me peace of mind for my purchases Recommend for any big ticket items

This coverage allowed me to get my headphones replaced after water damage. Great service, I was very pleased with the customer service.

All I can say is wow I absolutely love these headphones. I had the bose prior and the sound quality sound crisper than the Bose. Aesthetically pleasing beige color

I enjoy having this lil safety net I recommend it for products like headphones:)

definitely a must get no questions asked and easy exchange if cant be fixed