Customer Ratings & Reviews

The earbuds were faulty and I was able to exchange them for a new set.

Big fan of my product would recommend to all my friends

At this point the protection is a must. This is one of the best and most appreciated things about Best buy ... After every purchase I make they ask "Would you like". And I stop them there and say "Yes please add the protection"

Okay, please do not spend your money on expensive electronics unless you get this coverage. SO WORTH IT! My son's previous headset broke and it was replaced without any hassle. This is a great investment on my investment!

Easy to use, quickly handed issue of headphones not working and gave gift card to pick new pair/brand.

Hoping not to have to use this, but it's the price paid when gifting expensive electronics to teen. Disappointed by a previous claim for broken hinge repair cost.

Phenomenal plans, and I purchase them for literally every item I get from Best Buy. I am always leery of protection plans, but speaking from experience do yourself the favor.

Possibly one of the best headphones i ever used, great sound and design, noise cancelation features are excellent. The bluetooth connection can be at times fickle and i am not crazy about the touch controls, also i wish it folded. But its a great product nonetheless.

The sound is excellent. One of the things i like is that i can connect two devices at the same time.

Always get protection on all my items just incase something does happen

I love the geeksquad protection plan, it makes me feel at ease knowing my expensive tech has some protection.

Super happy to have theis after my last set broke!!!

I buy a protection plan for anything over $50 because it's just too good. Sure a couple extra dollars but your buying peace of mind. The manufacturer warranty is in the first year but best buy will handle it for you. After that they will repair the device much better than having to buy a new one

You gonna need this protection for every item u buy in the shop, if u have a problem in the future you will not have problem with this

These headphones are amazing Light, where there dont fall off easily. Used them in the sauna, gym running, and dailly use the sound quality is amazing doesnt sound to loud where your ears feel like there going to pop. The base is amazing and they are supper comfortable.

My Bose earbuds kept falling out of my ear during workouts and one side would not hold a charge. I returned with no questions or pressure and purchased Beats Pro, thanks to a knowledgable employee. Best Buy has the abosulte best protections plans! Always a no worry purchase!!!

Solid earbuds, I’ve gotten them a few mins and generally pretty happy. The Active Noise Cancelling is a great feature, allows a bit more noise cancelling than the Hear Through, which is great for running and wanting to focus on music while still hearing external noises. Battery lasts for weeks without charge. New design seems more streamlined and snaps into case more easily.

Love these they still are witking great when I lose them I can find them with my phone they stay on really good

Awsome would totally recommend these to other always reliable and connects perfectly

It is a benefit since, Best Buy covers all of the damages and may replaced your item for a new one or a different product. Not all of the products are available like Apple items. Finally, there is a misconception that TV’s are fully covered which is not true! Do not ad insurance to your TV unless Best Buy’s techs are installing your TV.