Customer Ratings & Reviews

VERY GOOD BUT I DIDNT HAVE YO USE IT FOR MY OTHER THINGS

I purchased some earbuds and i needed some coverage protection. It never seems to fail that my earbuds stop working right after the manufacturer coverage ends. It's good to know that I am covered for longer now.

I get the 2 year plan along with every purchase of new earbuds and I've never been disappointed with the service. You can get your item replaced for free, or if its unavailable, you receive the original purchase amount on a Best Buy gift card so you can choose a new item. Well worth the price!

It works if you need it. I've needed it in the past.

These head phone work and sound great. Very comfortable, I highly recommend them.

Geek squad is the best insurance out there. I do not purchase electronics anywhere else but bestbuy only because of the insurance.

Definitely worth purchasing. Customer service is great and always helpful

Would recommend for anyone getting electronics as they were able to help with replacing any electronics that faltered within the time frame no questions asked.

Product does exactly what it's meant to do. Sound is clear and loud

These are just as good as headphones that cost $200+ for a fraction of the cost!

What of the best earphones I’ve ever owned. I always struggle with earphones staying in my ear but then never fall off. And the sound is perfect. Only problem I have with them is that sometimes I do have random problems connecting them randomly they will just not connect for a good 10 minutes but other than that they’re great.

The quality and price of the item are very good.....

I really appreciate that Best Buy offers the Protection on all their items. There is always a chance that something can happen and we don't have to worry since we are covered with the Accidental protection.

Geek squad has the best coverage hands down. Never purchase electronics any where else execpt best buy because of the insurance.

Headphones work wonders, base and the way music sounds is amazing! Definitely recommend getting it!

Policy works. Take the items directly to best buy and you can swap it out for a new one.

I bought a 2 year protection plan for a pair of Bose Sport Earbuds and had to use said protection plan just six.onths into the plan. Then come to find out that Best Buy no longer carries that particular style of earbuds , so i was forced to upgrade at an additional cost. Then i had to pay for a protection plan again even though i still had a year and a half tofo on the current plan. Someone explain why they didnt just continue my previous plan since the upgrade was just to replace an item that was no longer carried. It doesnt feel right at all. Its mot my fault that they warrantied something that they could no longer warranty. I feel taken advantage of by BEST BUY. WOULDNT YOU?

Geek squad protection is always 5 star i usually never have trouble returning or exchanging and everything is done fast and easy. I like it because if something were to break or just not work i can easily contact and they either fix it or exchange it.

So im writing this review 9 months after the purchase.. Thank goodness for the warranty, the right ear piece has stopped working.. Other than that it does what it's intended to do.. No complaints in reality other than either i have a defective piece of equipment, or there's a short life cycle for these.. We'll see..

Very helpful and economic. Products are prone to failure and having warranty helps a long way in saving costs and keeping me a best buy customer.