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Customer reviews

Rating 4.7 out of 5 stars with 2561 reviews

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Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

94%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 40 Showing 781-800 of 2,561 reviews
  • Best Buy Employee

    Rated 5 out of 5 stars

    Peace of mind

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    Best Buy Employee
    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love geek squad protection. I purchase it in everything. Gives me peace of mind

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    2 year protection

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Definitely recommend, great for if you break them or can’t connect anymore

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Insurance

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got the protection plan so I know I am not just throwing away my money I know if anything happens I can always return it and they’ll get a fix or I can get a new one

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Mediocre system, great employee

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had to jump through several hoops to get my product replaced but the geek squad member who helped me was understanding and made things right

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    My dog ate it

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best protection service I’ve ever had. I recently had my puppy chew on my headphones… so you get the idea and I was still able to exchange.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Like it

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love that I can have this protection since I have had bad experiences with headphones before. Has proven to be a lifesaver and it makes me less nervous to try out headphones on the pricier end.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Headphones

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent headphones. I got them for my husband for Christmas. Great price

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Protection plans

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The protection is fabulous and great customer service with the protection

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Amazing.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My wife loves them. Only thing is the ear muffs wore out but that was almost a year and a half of everyday use.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Protection

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Must buy for electronics, especially if you're hard on them like I am. Ease of exchange and value is great.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent Service for Great Value

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    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great Value for service. If anything happens to my headphones, I can get a replacement/exchange for the same price!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Like GAP insurance with new vehicle!!

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Never, ever leave without Geek Squad Plan. This far outshines any warranty from manufacturer. This is no questions asked piece of mind.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Protect your investments

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This definitely will come in handy. Our last set stopped work and I forgot to purchase the protection and it was going to cost more to fix than buy new ones.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great addition

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    One of my earbuds got wet and unfortunately the sound was not as clear and crisp as it was originally. Took this to Best Buy, they tested and were able to replace my product.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    BUY!

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I buy Geek Squad with anything that is an electronic - anytime I have had a problem - they are fast, efficient and worth it! Coverage is transferable too - handy! Never disappointed.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    I always get GSP

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I absolutely can’t recommend the GSP enough for anyone looking for protect their investment.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Magnífic

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    excellent audio with great noise cancellation and magnificent sound definition

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    A Must if the item is for a Child

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    a must have when the items use by a 7yr old and he just tosses his stuff around

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Cool bro

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great vines for a gift for my wife is good. Call me music everything.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Ear Pods JLabs

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I lost my ear pods & they didn't want to replace them. So I should be refunded my insurance payments. I still had coverage, because it's been around a year ago

    I would recommend this to a friend