Customer Ratings & Reviews

Protection plan is an absolute must! I've never had an issue returning anything with the plan. Extremely easy process. I can't recommend it enough.

No better warranty in the market than Geek Squad. Must have for any purchase.

I would buy the protection for 2 years again. I'm very clumsy and don't want to break them accidentally, as well as break my wallet. Only want ONE accident.

These headphones are top notch the sound quality is so crisp and the noise cancelation makes you forgot there is anyone around ,especially in busy areas !!

Always buy this with headphones. Unfortunately, wear and tear always breaks down my Bluetooth headphones. It’s an easy process to take a pair that no longer works, return it and then purchase the latest and greates.

Awesome rhing to have when owning something such as exspensive ear buds. You never know when something may happen and to have the comfort knowing you are covered is a awesome feeling.

Always feel better when getting protection, recommend always

It’s all worth it! When I have issue with my product, they’ll give me a store credit.

Bought the bose quietcomfort 2 for 299.99 put geek squad on had wife take back last week had problems with them. Anyways for some reason they only decided to refund me 199.99 told mywife that's what I paid but my orders show different.

I have the geek squad protection plan on most of my products. Easy to use, Best Buy will damage replaced or let you choose a new product for your damage item. What sucks is that you have to pay for a new geek squad protection plan every time you need to replace your item. The second reason why I didn’t give it 5 stars is because some products such as TVs have the geek squad protection but Best Buy will not honor the plan unless the TV was installed by a Best Buy employee!

I love my ear phones. I’m normally an over the ear head phone type but these are comfortable and do not hurt my sensitive inner ear. They stay in during all my training and sound great. Sound quality is clear and the bass is nice. I can have them in my ear with my hair down when charting and patients never know.

Great sound, great fit. Touch Controls can bumped easily but that'll get fixed after getting used to them. Connectivity to a pixel devices is awesome. Only downside is they have almost a robotic sound every now and then when connected to a laptop on a virtual call. Sounds like it's a pretty common issue

Loud and they dont fall from my ears and i can also answer calls

I wholeheartedly recommend this plan because of the accuracy and the promise of replacing products

I need to invest in getting all my electronics covered but that is a bit expensive and I am on a budget. this two year protection gets the job done and I feel secure in the knowledge I am covered by BestBuy

Very good headphones, my children love them. The best thing is the battery life

I bought my daughter a set of earbuds and within a month the dog had gotten to them. She was crushed but I purchased the two year accidental protection. I took them to Best Buy and without any hassle they exchanged them for me, right there in store, and didn't cost me anything. Great option, especially if you have children!

Would always recommend getting the 2 year warranty, you never know when your device is defective and this protection gives you an ease of mind knowing you can go back to the BestBuy store and exchange or replace your device

Just the warranty I like getting it because I’m always scared of breaking my stuff and just having to get new ones

Perfect worth the money easy to change the battery never unable to use