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Customer Ratings & Reviews

Customer reviews

Rating 4.7 out of 5 stars with 4480 reviews

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Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

94%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 51 Showing 1,001-1,020 of 4,480 reviews
  • Rated 5 out of 5 stars

    Sony Headphones

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great sounding headphones. Come with less hustle of EQ modifications. Great for traveling on a plane or long distance passenger trips.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Might as well.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Opted for the Accidental Protection even though they were inexpensive headphones because I know the my daughter always breaks her stuff. Hopefully it won't be a hassle to get them replaced.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    geek squad

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I always, always, always get geek squad on my tech items. They are always so nice and can fix anything. if they can't they replace the item.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    It save your product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It is a "must have items" not all earbuds last six month through two years. With the Geek Squad ADH it is just extending to "return" it after a year new earbuds get to released you can just returns it gets reimburse. use the credit to get the same one or get a different one.

    I would recommend this to a friend
  • Best Buy Employee

    Rated 5 out of 5 stars

    Always going with Geek Squad!

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    Best Buy Employee
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Comes in clutch for any of my items I always get protection on my products

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    As easy as the old Craftsman Warranties at Sears.

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    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    No muss no fuss. Headphones are critical to me. I am hard of hearing and have trouble using my phone without them. The ability to walk in, swap them out with a replacement and walk out nationwide is awesome.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Value for the price

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice wireless headphones for the money. Sound is excellent. Connection is easy to do to Blu tooth devices.

    I would recommend this to a friend
  • Best Buy Employee

    Rated 5 out of 5 stars

    Earbuds

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    Best Buy Employee
    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great for me when I mow my yard. Clear sound and good battery life

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Haven't got my 2 years

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My previous ear buds only lasted a year and a half before one of them stopped working.. I did return my new set because I am waiting for Black Friday Sale.. I will purchase the 2 year policy again..

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Never had to use the Geek Squad protection, but good to have it just in case. Great value for money for the peace of mind it brings.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    great sound and bass

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    loved the headset, great bass and clear audio when listening to spotify or youtube.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Bose headphones

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great headphones and very user friendly. Fits well in my ear and volume is great.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    What you would expect.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had an old pair of earbuds that I purchased the warranty on. One of the earbuds was dropped and stepped on as I was in a crowd. It was damaged. I took it back to Best Buy and they replaced the earbuds no questions asked. I also bought the warranty on my new earbuds.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    A must have

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this for the first time with my galaxy buds pro. The way the gentleman and best buy explained the protection, I would have to be off my rocker to not make the investment. Have not had to use the policy as of yet, but the peace of mind is worth the few extra bucks.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    A Squad of Geeks will repair your Accidents

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Accidents do happen, always. Make sure that your accidents are covered by the best squad in town, the Geek Squad.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Highly recommend for Tech insurance

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The accidental geek squad protection has came in clutch to save me with damaged headphones or failing headphones. My receipt is on file/record and i just had to bring the headphones and charger. Very simple exchange for new ones. Saves you money rather than buying whole new ones

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Worth the cost.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Definitely worth the money if you purchase a crappy product that fails during this two year time period. It allowed me to return the same set of earbuds that I purchased.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Worth having!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Having geek squad is a HUGE life saver! When my daughter broke her headphones they were able to help with little cost to me!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Impressed

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    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very comfortable and great sound! I have tried allot of head phones and these have lasted the longest.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Grateful

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nothing to complain about of course. Got plenty of extra time to make sure these things are in working order. Will update if anything changes.

    I would recommend this to a friend