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Customer Ratings & Reviews

Customer reviews

Rating 4.7 out of 5 stars with 4480 reviews

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Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

94%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 55 Showing 1,081-1,100 of 4,480 reviews
  • Rated 5 out of 5 stars

    A MUST

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Worth every single cent. Why risk it when you got Geek Squad Protection?

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Replaced my broken headphones!

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This coverage allowed me to get my headphones replaced after water damage. Great service, I was very pleased with the customer service.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    The relaxer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My head phones are the best when I'm jogging and exercising and the sound prof makes it more amazing that they have me thinking that I'm in a room or area by myself.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent for price

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent for travel and falling asleep! I love these headphones, I have 2 colors!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Hands down the bomb of all warrentys.

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The best overall warrenty. The guarantee of replacement and if they dont have that model they give you the equivalent.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Protection Plan Gives Piece Of Mind

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Protection Plan Outstanding & always get on purchases over $150 for the extra protection.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Accidental Geek Squad Protection is a must!

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Accidental Geek Squad protection is an absolute necessary. I have been trying out these headphones, and they just aren't comfortable. With this, I will be able to trade them out and get a new pair with just paying the difference.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Buy this every time.

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    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The two year warrantee from Best Buy is one of the greatest values I have ever found. Full replacement within the two years and no hassles. What else could you want.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    2-year accidental Geek Squad protection plan

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far my husband loves this product. I always get the accidental geek squad protection for my products for Best Buy as they actually stand behind their protection plans when product is defective. Never have a problem..love Best Buy

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Warranty

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Warranty come in handy in case earbuds no longer work, you can exchange them for new ones or get store credit!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Air Pods Pro 2nd gen

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product great service and great warranty. No problems so far.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Hassle Free

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    Posted . Owned for 10 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best protection plan! No hassle or crazy loops to jump through when using the plan as Best Buy will do everything to fix or correct the item the first time whenever I've had to use it.

    I would recommend this to a friend
  • Best Buy Employee

    Rated 5 out of 5 stars

    Pog

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    Best Buy Employee
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very POG Very POG Very POG Very POG Very POG Very POG Very POG Very POG

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best way to replace a broken piece of equipment

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Can't beat the value for this. Had an earbud previously stop working well after the manufacturer warranty. Filed a claim and received a new pair.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Perfect ear buds for me

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have smaller ears, so finding a good fit is hard. These are perfect. And they sound awesome! I wear them for hours at a time, can even lay on my side and they’re comfortable in my ear.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    BadAzz lil MF!

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Highly recommend for your little gamer. The sound quality is amazing, talking bass and clarity.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    def worth it

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    always get the GSP on mobile electronics. worth every penny

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    My headphones

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Really good quality for the price. Ive bought more expensive headphones in the past that never sounded as good as these

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Always a winner

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    No Hassel exchange. Staff at 788 are awesome and very understanding and helpful, they made sure to let me know common malfuntions and reassurance that i was covered.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek plan

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I always bug the geek plan. You never know what can happen . Better to be safe than sairry

    I would recommend this to a friend