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Customer reviews

Rating 4.7 out of 5 stars with 4481 reviews

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Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

94%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 61 Showing 1,201-1,220 of 4,481 reviews
  • Rated 5 out of 5 stars

    Great service

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Whenever i encounter issues with my headphones, i go to these guys and they sort me right out.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Protect me!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love Best Buy protection! They always have my back and with expensive headphones I figured this was the best way to go.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best Buy’s version of Apple care

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    Posted . Owned for 10 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best Buy’s version of Apple care is great because when you come in with a malfunctioning product such as headphones they just replace them with brand new ones and send you on your way.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great sound for the price

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My 5 year old is autistic and tough on headphones. These have the best sound and have lasted the longest out of any we have purchased so far.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    This right her....

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is the reason I do more and more shopping at best buy. They stand behind their guarantee and I love it. My favourite thing about this store that no one else does.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Always worth the price!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Always worth the price! You never know if you’ll need it but it’s always worth the price for peace of mind.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Stay protected

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is an absolute MUST. If you value your purchase and would like to have the cool confidence that if anything within reason happens you are totally and completely covered... it's a no brainer kind of purchase

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Cheap and better

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Out of all my earbuds that cost 5 dollars this feels more like a steal for the 10 hour of play time i get though my shifts because of this.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best Ever

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    But these, for my 24 year-old daughter’s birthday, and she absolutely loves them. She can’t function without them. Great noise, cancellation.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    replacement for new model

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is one I ended up using for broken headphones , I did end up with the new model for the replacement . Unfortunately I like my old ones better but it is what it is

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Top of the line, best headphones I've ever had!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The sound quality and features are amazing. The noise canceling is better than anything else I've tried. I'm glad I bought them and I would recommend them to anyone.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Exchange range

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Exchanged those horrible buds for a great headset. Caught it for a great price black friday at that. Can’t beat it

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Worth it for upgrades

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best coverage replacement guarantee. You can get the same device or put the money back into something newer

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Bose

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am generaly a lover of bose anyways so this is also my favorite

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Extended Warranty Program

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best Buy has an excellent extended warranty program on almost all of their products. Almost anything that occurs is covered. This is especially useful on the earbuds I purchased since I use them a lot.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Woooo I love warranties

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's nice to know that if anything happens to my item I can just take it to the store and get a refund or replacement.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Must have

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best purchase to have!easy to return,no hassle!i refuse to purchase anything without the geek squad warranty!

    I would recommend this to a friend
  • Best Buy Employee

    Rated 5 out of 5 stars

    Good for protecting your item.

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    Best Buy Employee
    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Getting the protection is a very good ideas for these headphones. Just go in and tell them the problem and they will give you a new pair.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Service Plan

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great protection plan. I usually don’t but these, but based upon cost and chance there could be a problem, I feel it was well worth the cost to have problems if any with 2 years, it was worth the price, kind of an insurance policy.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    2 year protection

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Definitely recommend, great for if you break them or can’t connect anymore

    I would recommend this to a friend