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Customer reviews

Rating 4.7 out of 5 stars with 4534 reviews

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Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

94%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 66 Showing 1,301-1,320 of 4,534 reviews
  • Rated 5 out of 5 stars

    Bose

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am generaly a lover of bose anyways so this is also my favorite

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    My dog ate it

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best protection service I’ve ever had. I recently had my puppy chew on my headphones… so you get the idea and I was still able to exchange.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Like it

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love that I can have this protection since I have had bad experiences with headphones before. Has proven to be a lifesaver and it makes me less nervous to try out headphones on the pricier end.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    It’s ok for me

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s ok I just wish I would of known it don’t cover lost or stolen owns

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Headphones battery life

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is awesome. Because the battery life usually struggles a more than a year later. They exchanged it because of the battery simple process

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Protection

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I always get this whenever it is offered. They have the best protection plan I have ever seen. It is super streamline and pain-free. They help you out with whatever is wrong with your device and replace it if necessary.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great

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    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great to have if you worry about your products. They work with you to resolve any issues you may have.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The protection plan best buy offers is a must! They will take the product back for any kind of malfunction or if you happen to accidentally break it. I have never had a problem getting a replacement.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Headphones

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent headphones. I got them for my husband for Christmas. Great price

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Protection plans

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The protection is fabulous and great customer service with the protection

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Amazing.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My wife loves them. Only thing is the ear muffs wore out but that was almost a year and a half of everyday use.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Protection

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Must buy for electronics, especially if you're hard on them like I am. Ease of exchange and value is great.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Like GAP insurance with new vehicle!!

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Never, ever leave without Geek Squad Plan. This far outshines any warranty from manufacturer. This is no questions asked piece of mind.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent Service for Great Value

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    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great Value for service. If anything happens to my headphones, I can get a replacement/exchange for the same price!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    2 year warranty geek squad

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The insurance policy is way better than having to go through an actual company and waiting for things to be resolved. Highly recommend the insurance plan.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Protect your investments

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This definitely will come in handy. Our last set stopped work and I forgot to purchase the protection and it was going to cost more to fix than buy new ones.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Headphones

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The warranty is great. And I get another one when it is damaged. With no issues

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great addition

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    One of my earbuds got wet and unfortunately the sound was not as clear and crisp as it was originally. Took this to Best Buy, they tested and were able to replace my product.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Gift

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice to give a gift to someone you love and they like to. Nice to give a gift to someone in family

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    BUY!

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I buy Geek Squad with anything that is an electronic - anytime I have had a problem - they are fast, efficient and worth it! Coverage is transferable too - handy! Never disappointed.

    I would recommend this to a friend