Refund Refresh 4-Day SaleEnds Monday. Limited quantities. No rainchecks.Shop now

Skip to contentGo to Product Search
Main Content

Customer Ratings & Reviews

Customer reviews

Rating 4.7 out of 5 stars with 4482 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

94%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 67 Showing 1,321-1,340 of 4,482 reviews
  • Rated 5 out of 5 stars

    Always best to buy

    |
    |
    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome plan to have. It is well worth paying extra for it. If you have any issue with the product they will try to fix it to the best of their ability.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    The Best Purchase Ever

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is the best product anyone could buy or have. Always protect your items with Bestbuy Geek Squad

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Protect your investments

    |
    |
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This definitely will come in handy. Our last set stopped work and I forgot to purchase the protection and it was going to cost more to fix than buy new ones.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good service

    |
    |
    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have used Geek Squad protection in the past and so far, I have never had a problem with them resolving my issue.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Skull crusher evos review

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Always loved them and there loud too . They always seem to amaze me with there products

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great service

    |
    |
    Posted . Owned for 10 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very helpful people and very knowledgeable. The product was unfortunately defective but they exchanged it with no problems

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Skull Candy headphones

    |
    |
    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product! Best headphones Ive ever purchased!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Protection is handy.

    |
    |
    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love having protection on the items that mean most to me.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Poor customer service

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sold me a broken product. Item was no longer available and refused to replace item. Forced me to return. Also called customer service and they left me on hold for an hour then they deliberately hung up on me refuse to connect me to a supervisor.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Sounds great

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The sound is loud and clear. You will not regret!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    NIce

    |
    |
    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fortunately I have not had to use them, for much how ever they have been super nice and helpful with my questions.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    So worth not worrying

    |
    |
    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I broke my apple headphones - $549 down the drain . This is worth it on under $200 headphones

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great addition

    |
    |
    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    One of my earbuds got wet and unfortunately the sound was not as clear and crisp as it was originally. Took this to Best Buy, they tested and were able to replace my product.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Always Use Protection

    |
    |
    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best protection plan in the biz. Don't regret not adding this to your purchase.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great product

    |
    |
    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great sound like the quick quite feture Holding your hand over head phone stops sound cancelation

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Ear Pods JLabs

    |
    |
    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I lost my ear pods & they didn't want to replace them. So I should be refunded my insurance payments. I still had coverage, because it's been around a year ago

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Warranty

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We purchased Best Buy warranty for ease of replacements. Have had to use warranty in the past very easy to deal with.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Present

    |
    |
    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got for my grandson for a Christmas present. He is a teen and hard to please. He will be so happy!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Priced right

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased for a 10 year old, she loves them. They are easy to use and connect. Perfect sound quality. Wish they had different colors. She wanted pink or purple. The price was just right, well worth the money.

    I would recommend this to a friend
  • Best Buy Employee

    Rated 5 out of 5 stars

    You won't regret this purchase

    |
    Best Buy Employee
    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Really good noise cancelling headphones. The pause when you speak function is really convenient as well. Highly recommend these buds.

    I would recommend this to a friend