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Customer Ratings & Reviews

Customer reviews

Rating 4.7 out of 5 stars with 4484 reviews

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Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

94%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 74 Showing 1,461-1,480 of 4,484 reviews
  • Rated 5 out of 5 stars

    "The replacement with the SONY Earbud Headphones."

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Well, I'm very happy to say that I went to the Best Buy store location in Lakewood, California, and then I've bought myself a replacement with the SONY EX14AP (White) Wired Earbud Headphones. Hooray!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Headphones

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Music is clear and sounds great, my only complain is that when I am working out they sometimes will start to slip when my head is is tilted down but other then that I love them

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Beneficial

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This came in handy. I had to replace my earphone. It was a seamless process. I am glad I opted for it. Need to evaluate the pros and cons.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great sound

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My Grandkids love them. They fit and the sound quality is great. I bought three pair.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Just in case for replacement..

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I recommend get extra warranty on accessories like earbuds or headphones..if there ever is a issue with device Bestbuy usually will replace in the store...no need to send to manufacturer..

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Get protection

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love having the protection plan. I know if anything ever happens and I need them replaced, they will get replaced.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    The Best Buy

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love that the best products, at the best prices, and the best insurance is all under one roof. Super convenient.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Samsung user

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Service was great when i needed it..in and out with no hassle

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent service

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad service is always top notch. I would highly recommend purchasing this!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Protected

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Haven't had to use this yet but when you usually tend to have issues with electronic stuff it's always nice to have that extra protection if need be.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Must have

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Haven't had to use the warranty on these but I'm the past I have and was glad to have it. Best Buy takes care of you

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Head phones

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Was a gift for my oldest daughter she loves them and uses it every day

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great earphones

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to connect, great sound quality and great microphone reception

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Mary Kay Beauty Consultant

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this Head phones. There so clear and they sound so clear.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    warranty

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    warrantywarrantywarrantywarrantywarrantywarrantywarranty

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best Accidental insurance Ever!

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    best deal ever, paid fr itself twice on broken xm4' and one xm5! i highly recommend this accidental coverage.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best sound system

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent sound and noise cancelation. Tried other brands but Bose has the beat sound system.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It is wonderful because it is a pice of minds that protect your headphones

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Headphones

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is an excellent product has a good sound and also the weight is very comfortable to your head

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    BEST INVESTMENT

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    PROTECTS YOUR PRODUCTS. IF CAN’T BE FIXED IT GETS REPLACED. EITHER WAY YOU GET YOUR MONEY’S WORTH!!

    I would recommend this to a friend