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Customer Ratings & Reviews

Customer reviews

Rating 4.7 out of 5 stars with 4484 reviews

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Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

94%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 79 Showing 1,561-1,580 of 4,484 reviews
  • Rated 5 out of 5 stars

    Warranty

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Had to get this warranty for my son’s headphones. Heard geek squad is amazing.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    worth it when spending a lot for headphones

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    Posted . Owned for 10 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    get protection incase anything happens and you'll be covered no issues with bestbuy

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    A little extra protection

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Provides extra security for those that may be a little clumsy or have carpal tunnel.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Protect

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's good to have Geek squad protection for technical issues that can come about.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    The Best Option

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love having the best products backed by the best insurance on the market. Best Buy is truely remarkable!!

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Earbuds get a 4. Case gets a 0 for gripability.

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good sound. But the shorter (than previous models) case is pretty close to an epic fail. The shorter height makes it harder to grip and open in low moisture environments, especially if your hands are cold and dry. I appreciate the desire to make the case take up less space but by shortening it, Jabra made the case harder to use, That is why I gave the case a zero.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    I wish it covered stolen items

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I wish i could use this protection plan for my stolen SONY headphones… so sad ..

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    You'll be happy when you need it

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bestbuy warranties are expensive but the convenience of getting a replacement in store makes it worth it to me.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Wonderful headphones. Worth the price!

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great clear sound! Slightly counterintuitive to use due to needing to use a separate app.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best earbuds

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great sound quality and they stay in the ear very comfortably wouks recommend they are around the same as airpods as far as quality

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Applebud

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Buy from Best Buy this product you won’t regret this

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Squard

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It awesome and fantastic to be cover with the famous geek squard and they civer with anything you ask for.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Get the warranty!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Would highly recommend added insurance especially if you are hard on your devices!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Galaxy buds 2 pro

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love these headphones! the best ive ever had, and ive had lots

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Safety nets are a good thing

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Its good to know that my ear buds have a protection plan in the event that something should happen to them.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    BIG BOY APPROVED

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazingly awesomeness program and service. Highly recommended for all your products.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Great for the gym

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love them for the gym. The foam around the speakers are not durable and the plastic that holds it is not strong enough it comes off and rips. I have used them daily for 5 months and I do love the bass

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Just in case get the protection plan.

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I always get the protection for my devices. So happy to have it just in case anything happens.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Smart choice

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Glad I purchased the accidental insurance. You never know what can happen. With this, I am covered for 2 years.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Sam sung

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Thank you so much I love a lots sounds amazing I’ll love to try

    I would recommend this to a friend