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Customer reviews

Rating 4.7 out of 5 stars with 4535 reviews

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Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

94%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 80 Showing 1,581-1,600 of 4,535 reviews
  • Rated 5 out of 5 stars

    A must buy for any headphone

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy and affordable for what I purchase always no hassle returning broken product

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Definitely worth it

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    OMG get this warranty. The Sony headphones died and we got a full refund after two years.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Help

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I haven't had to use this service lets hope I don't have to. It's nice to know that you have something to help if something goes wrong.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Amazinf

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These headphones are amazing and make a huge difference, great batteey life

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Power of Geek Squad protection

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchasing the protection plan always gives me a sense of security because if something happens, I know they will fix/replace it in a timely manner. Definitely purchasing when it is for my kids.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    2 Year Accidental Geek Squad Protection

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great protection plan. I would suggest everyone that purchases items from Best Buy to add the 2 Year Protection Plan.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good Headphones

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great sound and comfort. Wish it had wireless charging though. Everyone says the background noise from phone calls is horrible, but for music they are wonderful.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    warranty

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    warrantywarrantywarrantywarrantywarrantywarrantywarranty

    I would recommend this to a friend
  • Best Buy Employee

    Rated 5 out of 5 stars

    Good to have

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    Best Buy Employee
    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Doesn't tend to cost much and gives you a free replacement if your stuff breaks and or stops working. It's good to have in my book.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    NEED TO GET THS!!!!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Always buy the Geek Squad warranty for my headphones, if something goes wrong with them I know that best buy has my back and will replace them for me with this Warranty. NEED TO BUY THIS!!!!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Bose

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have problem when connect to my phone and the left side make noise, is over price for the quality is the second pair

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    You'll be happy when you need it

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bestbuy warranties are expensive but the convenience of getting a replacement in store makes it worth it to me.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Spend money Insure it!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    For what you spend on a product like this why would you chance it for the 2 weeks they give to return or the manufacturer’s warranty? Simply bring them back and they take care of it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Don't forget the protection on the headphones!

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is always the way to go to make sure you are safe. I have had headphones replaced with other headphones when they were out of the same type. Great deal and I love it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    The Best Option

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love having the best products backed by the best insurance on the market. Best Buy is truely remarkable!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    has pros and cons

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased this for my sony earphones the replacement is instantly, the only thing I dont like it is I only can use it 1 time after that I have to buy the protection again

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    I always get the Geek Squad plan

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I get Geek Squad Protection on all of my products. Definitely worth it since they replace or repair it instead of having to buy another one. Saves a decent amount of money.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Protection plan

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Protection plan has saved me so much money on items that were faulty. Couldnt be more grateful

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    No brainer

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Always grab the extended warrantyfrom BB! Covers any headaches that might pop up.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Cheap insurance

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Typically buy these for all electronics and just peace

    I would recommend this to a friend