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Customer Ratings & Reviews

Customer reviews

Rating 4.7 out of 5 stars with 4484 reviews

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Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

94%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 82 Showing 1,621-1,640 of 4,484 reviews
  • Rated 5 out of 5 stars

    Much have

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I refuse to buy any product from best buy without a warranty from geek squad!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It was a little extra money, but it is worth it. Airplanes are crowded and you can drop them and step on them.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Protect the buds

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Gotta have the accidental protection plan and Best Buy makes it very easy to get your replacement if needed

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Always pick warranty for them

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Accident happens so this warranty are the best. This warranty cover everything so is worthy.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Help

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I haven't had to use this service lets hope I don't have to. It's nice to know that you have something to help if something goes wrong.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Warranty

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    With most purchases it's good to get a warranty. You never know what will happen

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Worth the extra cost

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These are expensive headphones, so the additional warranty is a no brainer.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    great headphones!

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    the fit is amazing and they look so good. sound quality is unbeatable.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Must Have!!!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best purchase ever made excellent quality. Perfect sound, noise cancellation

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Don't forget the protection on the headphones!

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is always the way to go to make sure you are safe. I have had headphones replaced with other headphones when they were out of the same type. Great deal and I love it.

    I would recommend this to a friend
  • Best Buy Employee

    Rated 5 out of 5 stars

    Worth the money !

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    Best Buy Employee
    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I got my protection plan at a discount, it’s 100% worth the money for the way I throw these headphones around.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    2 year geek squad protection

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I haven't used the warranty yet, but I'm the kind of person who always has to buy new earbuds every year because I break them. for the price of the warranty, I think it's pretty fair.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good to have

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Think it’s a amazing program think everyone should get it when you make a purchase

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I've used these before, and theyre great. Lost the case to them and had to reorder it, because the price to replace the case is insane. Recommend you buy a sticker tile if you get them and be a stickler about putting the buds back in the case.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Worth it for peace of mind!

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love being able to enjoy my products with that piece of mind knowing I’m covered if something were to happen to my devices!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    I always get the Geek Squad plan

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I get Geek Squad Protection on all of my products. Definitely worth it since they replace or repair it instead of having to buy another one. Saves a decent amount of money.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Power of Geek Squad protection

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchasing the protection plan always gives me a sense of security because if something happens, I know they will fix/replace it in a timely manner. Definitely purchasing when it is for my kids.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    has pros and cons

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased this for my sony earphones the replacement is instantly, the only thing I dont like it is I only can use it 1 time after that I have to buy the protection again

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Totally the best

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best headphones ever made. And I've used alot. Thank you sony!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Extra insurance

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great protection program to cover eye buds in case of accidents.

    I would recommend this to a friend