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Customer Ratings & Reviews

Customer reviews

Rating 4.7 out of 5 stars with 4484 reviews

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Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

94%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 85 Showing 1,681-1,700 of 4,484 reviews
  • Rated 5 out of 5 stars

    Best plan in the world

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Thank god for this plan! Life saver when my item broke, was quickly replaced.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    It's worth it.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best Buy's Geek Squad protection has always been reliable and provided support for the product. The only downside might be time at the counter or for repair.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    No regrets

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A must have for any headphones! It's great being able to replace them on the fly when something happens to them.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Did not have a problem with the warranty. Unfortunately the headphones that needed to be replaced were no longer available.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Definitely a great value

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Has saved me multiple times. Any issues I’ve had with products has been covered every time to date.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very Good!

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    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very very good. Sound is amazing. They fit very well.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    protection

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Always good to know i have protection on my products and the help from geek squad

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Warranty a must

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Always get the warranty now a days. They don't last like they used to. I love the warranty for 2 years and able to replace things with same or upgraded model within the 2 years.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Fit is better

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The fit is way better the the first version and they stull sound great

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Save Money

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    With total tech support, you get a great reduction in the warranties and if you shop like I do at best buy, you can save a lot of money with the protection and installations.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad helps

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad protection is a way to rest easy and not be afraid of damage

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Bass

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love these headset. Working, traveling and connecting to my TV.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Comfortable

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They are very comfortable for an emergency, if you do not have headphones, that you can use these are the best that can solve you.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad plans are always a good bet

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad plans are always a good bet. If any issues with your product, Best Buy will replace or give you store credit for the original purchase price

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Services

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The process is simple with Geek squad. I have purchased this program on several ear buds and it always been a great investment when I things happens.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good buy

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I always get the protection plans and it makes it so much easier when theres an issue i can just do my return at the closest store.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Easy to use

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These are great to use. Sound is good. Battery is good. No issues.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Must Have Support

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    If you don't believe in extended warranties, I get it. Never did until I took Best Buy up on it. Undoubtedly worth the extra money. They are so fair about replacement.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Small price for for Big assurance

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Never had to use it. But for the small price. But I don't have to worries if it breaks the first few years. Small price for for Big assurance

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good plane travel headphones

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These have been great for plane travel. Blocks out the engine noise and last the whole flight no problem

    I would recommend this to a friend