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Customer Ratings & Reviews

Customer reviews

Rating 4.7 out of 5 stars with 4535 reviews

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Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

94%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 89 Showing 1,761-1,780 of 4,535 reviews
  • Rated 5 out of 5 stars

    Great sound

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I enjoy the simple connection and ui on the app. Great quality of aound and great build materials. Highly recommend!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Acciddental Protection

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The process was smooth and direct. No hassle, definately would get on all eligible products

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    If you don't get it you may be sorry

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    With my luck, the only time I didn't buy this, the item had a defect a year later stopped working. I always buy this now. You never know what might happen.

    I would recommend this to a friend
  • Best Buy Employee

    Rated 5 out of 5 stars

    Be safe. Get protection

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    Best Buy Employee
    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Always get protection. Nearly all my electronics have failed me one way or another

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good buy

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This has been really worth it. Had to use it and buy another one on 3 separate times.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Save money

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This saved my life accidentally washed them. I used the protection plan to replace them a d i actually got money back becasue they were on sale at the time

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good 2 yr. insurance for a fair price

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great to know that when you spend on high price tag items there's coverage for 2 years if anything happens to the earbuds.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Protection plan

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Protection plan worked well to exchage failed air buts, no questoons asked

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Service

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I aways purchase Geek Squad Protection. They are very helpful. The times that I have needed their assistance, they do everything possible to fix the issue. Thank you Geek Squad.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    A must have for expensiv eitems

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I hope I don't have to use this plan, but it's a must have for $400 headphones. The price is a bit high, but well worth it if my headphones break in the next 2 years

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Bass

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love these headset. Working, traveling and connecting to my TV.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad protects so much!

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    Posted . Owned for 10 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought for headset that gets daily use. Good to have if anything goes wrong with them.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great, really stops people from worrying…

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Knowing that your item is protected and will be changed if it breaks really stops people from worrying, and from wasting more money. Smart thing to invest in.

    I would recommend this to a friend
  • Best Buy Employee

    Rated 5 out of 5 stars

    Perfect

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    Best Buy Employee
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Useful, glad i bought this so that i could have peace of mind

    I would recommend this to a friend
  • Best Buy Employee

    Rated 5 out of 5 stars

    Great

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    Best Buy Employee
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Useful, glad i bought this so that i could have peace of mind

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great insurance .. I love Best Buy you guys really

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love that I don’t have to pay full price for a product that i love like headphone etc

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Easy to use

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These are great to use. Sound is good. Battery is good. No issues.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Always get a warranty

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had 15 days to set up the warranty which was great because i didn't have the money at the time.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good quality

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These headphones are great for the price. They're comfortable and sound quality is great

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    good protection plan

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Always a good idea to get protection, not a bad price for it either

    I would recommend this to a friend