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Customer Ratings & Reviews

Customer reviews

Rating 4.7 out of 5 stars with 4479 reviews

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Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

94%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 9 Showing 161-180 of 4,479 reviews
  • Rated 4 out of 5 stars

    Top-Notch Noise Cancellation and Rich Sound!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These Sony earbuds deliver an outstanding listening experience. The noise cancellation is one of the best I’ve ever tried—it creates a peaceful space even in crowded or noisy areas. The sound is rich, balanced, and detailed, whether you’re listening to music, podcasts, or making calls. They fit snugly and feel very lightweight, making them perfect for long use. Battery life is solid, and the quick charge feature is a lifesaver. Sony truly nailed it with this product!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Terry

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Sony w h - 1000xm6 is wonderful they're clear the base is awesome a very good product from Sony

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love the coverage

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the coverage. Wish it wasn't so expensive or at least add more years of coverage for the price.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Worth it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’ve had these since April 2024 and they still work just fine. Still charge with no issues and still getting 6 to 7 hours of playback with decent sound would definitely buy again.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Easy and incredible protection.

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    An incredible choice to protect your electronics. My headphone cover came off unexpectedly a year or so in, and I was able to simply walk to the customer service desk and exchange for a new pair of headphones at the same price for no cost.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love having the assurance of an extended warranty. Geek squad always backs their work.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love it

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It makes me feel secure about my product i apid a lot of money for.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Insurance

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We Took the insurance just as a precaution! Never know

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Perfect warranty

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    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The best warranty on the market hands down. Customer service is excellent. When dealing with geek squad warranties.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good protection

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good protection. It makes me feel more secure in my purchase.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Accident coverage

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good peace of mind knowing that you can get item replaced if accident happens to your device.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Depends on the item

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad is there waiting in the wind, I might need them but I might not. Either way I’m covered.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad worth buying

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We haven’t had to use our extended geek squad warranty for this STARLINK - Standard Kit AX Tri Band Wi-Fi System - White but have purchased previously for a tv and had excellent service

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great sound!!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love these headphones the bass is on another level. Best Buy had him them right away and got them with no problems. Highly recommend

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great service

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Service is always great. The appointment requirement is a bit annoying, but I understand why it's set up.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad is great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad always knows how to help! Will use them again

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Insurance

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good to have it! Little bit expensive but worth the risk

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Ear buds.

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I recently purchased a pair of headphones for a boyfriend and got the extended warranty, and I'm so glad I did. The warranty coverage is excellent, providing peace of mind knowing that any potential issues will be taken care of. When he had a minor issue with the headphones, the claim process was smooth and hassle-free. The customer service team was responsive and helpful, and my replacement headphones arrived quickly (same day). This warranty is definitely worth it for the added protection and outstanding service. Highly recommend getting the warranty for your headphones!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very happy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I can always count on best buy protection to be there and repair, replace as needed

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Insurance

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best peace of mind insurance for most of my electronics

    I would recommend this to a friend