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Customer Ratings & Reviews

Customer reviews

Rating 4.7 out of 5 stars with 4430 reviews

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Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

94%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 207 Showing 4,121-4,140 of 4,430 reviews
  • Rated 1 out of 5 stars

    Buds 3 bad design and why copy apple

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    To big and bulky so doesn't fit in my ear right and constantly moves around and it does sound good when it actually fits but when trying to pause or skip tracks with pinch method constantly moves around and loses it fit.. bad design returning it and will try buds 3 pro hope they fit better since they have tips

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    I am not playing working

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am not working music for a no problem very bad now

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is my first time getting the geek squad for a headset. Hopefully everything will go well.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Geek squad

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This protection is the best protection for my headphones

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    average okay gets job done

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    average nothing to write home about. Just an average pair of headphones

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Geek squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Only used it three times had to wait for appointment and pick up time was longer than I want it

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    68

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product.,Reception, value ,good price..recomended.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    2 yr geek squad protection

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    good to have protection because we used this to replace our earbuds

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Need an online exchange

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I need to use this to exchange my earbuds, but I can't seem to do it online.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Great

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Must Have warrantee the geek squad is excellent when there is an issue

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Bose headphones protection plan review.

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s your average protection plan. Nothing special. Pretty expensive add on though.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    nice to have a protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    take it when it's actually necessary only, don't pay more when it's not needed

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Worst warranty I have purchased from Best Buy.

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very bad plan it was not accepted when I needed to use it. I had to go to apple and deal with them and it cost me more money because the extended warranty was not honored.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Average

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sync issues that wont connect to phone so we are having to return

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Protection insurance

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Insurance is expensive. I usually do not need the coverage. But I purchased anyway.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Satisfied

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great device, i definitely would recommend rhis products.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Good

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I didn't keep it for long because I did not like it, but it was fine

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    They were nice as long as I wasn’t around any othe

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They were nice as long as I wasn’t around any other noise they were comfortable

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    2 yr plan

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    the accidental plan is also good to have, when u get things

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Returned didn’t work for what I needed it was unop

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Never even open package and return didn’t work out for my work/ business.

    I would recommend this to a friend