Year-End SaleEnds 1/1/26. Limited quantities. No rainchecks.

Skip to content
Main Content

Customer Ratings & Reviews

Customer reviews

Rating 4.7 out of 5 stars with 4378 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

94%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 49 Showing 961-980 of 4,378 reviews
  • Rated 5 out of 5 stars

    Geek Squad repair

    |
    |
    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s always good to have geek squad replacement plans because you never know when you’re gonna need it! We recommend it

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    def worth it

    |
    |
    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    always get the GSP on mobile electronics. worth every penny

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Sons headphones

    |
    |
    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My son loves these headphones. He has had them quite some time and they hold a great charge and last. They are durable

    I would recommend this to a friend
  • Best Buy Employee

    Rated 5 out of 5 stars

    Geek squad protection is a must

    |
    Best Buy Employee
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have used geek squs to protecr my more expensive items they can be real life savers when something breaks and you need a fix not a replacement

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Review

    |
    |
    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These headphones worked great, use them for meetings and working out. My family has bought them as well, so far they still function. The setup can be confusing at first but once you get the hang of it, it’s easy to use.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Not too bad

    |
    |
    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Overall usage is on par im an earbud snob so id like to use one earbud at a time,and you cant with these earbuds, but overall great quality earbuds

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Skull candy head phones

    |
    |
    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These skull candy head phones are amazing! I use the in the gym and it works so good that I feel like I’m be myself in my own mind

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Earphones

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The best earphones i ever had; always in place; they dont fall out of my ear; confortable; great quality of call and sound; love them.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    not bad warranty program

    |
    |
    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    does what it does and best buy replaced a defunct product when it went bad like the description describe. I usually don't purchase things without it now. the more expensive items will require the item to be shipped in and/or worked on by geek squad instead of a replacement on the spot

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    A MUST

    |
    |
    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Worth every single cent. Why risk it when you got Geek Squad Protection?

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Worth the cost.

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Definitely worth the money if you purchase a crappy product that fails during this two year time period. It allowed me to return the same set of earbuds that I purchased.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Air Pods Pro 2nd gen

    |
    |
    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product great service and great warranty. No problems so far.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Quick, easy, no hassle replacement

    |
    |
    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The protection plan provided an easy, no hassle and quick replacement option when it was (quickly) determined that was the best option.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    As easy as the old Craftsman Warranties at Sears.

    |
    |
    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    No muss no fuss. Headphones are critical to me. I am hard of hearing and have trouble using my phone without them. The ability to walk in, swap them out with a replacement and walk out nationwide is awesome.

    I would recommend this to a friend
  • Best Buy Employee

    Rated 5 out of 5 stars

    My husband loves them!

    |
    Best Buy Employee
    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought these for my husband. He really likes them. Said they will be awesome when he goes hiking with them too.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Worth it.

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I haven't had to use the warranty claim or geeksquad protection but it's worth it if the product is expensive.

    I would recommend this to a friend
  • Best Buy Employee

    Rated 5 out of 5 stars

    Pog

    |
    Best Buy Employee
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very POG Very POG Very POG Very POG Very POG Very POG Very POG Very POG

    I would recommend this to a friend
  • Best Buy Employee

    Rated 5 out of 5 stars

    Very very good!

    |
    Best Buy Employee
    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very good sound. Love the quality of them and all the features that come with them. Highly recommend them to anyone. Like them way better than the Sony

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good hearing

    |
    |
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’m living ur world great I could hear everything clear lady long

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent for price

    |
    |
    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent for travel and falling asleep! I love these headphones, I have 2 colors!

    I would recommend this to a friend