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Customer Ratings & Reviews

Customer reviews

Rating 4.7 out of 5 stars with 4378 reviews

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Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

94%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 50 Showing 981-1,000 of 4,378 reviews
  • Best Buy Employee

    Rated 5 out of 5 stars

    Amazing.

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    Best Buy Employee
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great protection plan. You can bring most items (broken or defective) into the store and get a refund that day! Especially worth it with Bestbuy Total (aka Totaltech).

    I would recommend this to a friend
  • Best Buy Employee

    Rated 5 out of 5 stars

    It's awesome

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    Best Buy Employee
    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My Sony earbuds, sound was pretty nice, but I dropped them one day. And came for a replacement, the geek squad protection allowed me to get headphones instead.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Get it

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I recommend to get a insurance for everything you buy. I bought a earbuds than it has some problems and after 6 months I returned it. And they didn’t ask any questions about it

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Adding protection to my headphones

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad employees were so kind and helpful, explained to me how my product was safe and covered.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    2 year replacement

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Perfect or when something goes wrong worth the extra money for ease of mind

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Protection Plan Gives Piece Of Mind

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Protection Plan Outstanding & always get on purchases over $150 for the extra protection.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great head phones

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great head phones, always buy from here. Geek squad protection has saved me countless times. Get it!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Coverage was awesome

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Ive used this coverage twice for earbuds i purchased at Best Buy. I took them in the stor and walked out with new buds without issues. Great purchase!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    It save your product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It is a "must have items" not all earbuds last six month through two years. With the Geek Squad ADH it is just extending to "return" it after a year new earbuds get to released you can just returns it gets reimburse. use the credit to get the same one or get a different one.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    The best!!

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Best and Great Quality: the best sound and a fast and smooth connection.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great sound.

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great, sounds great and allows me to still be able to hear what's going on around me. Very comfortable.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    If you go through earphones a lot its worth it.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Anyone that does blue collar work is probably rough on their things with being exposed to the elements, dirt, grime, Yuma heat, etc. This is a must.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Replacement

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice plan. Have credit for new set of headphones after small damge

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Ear buds is life

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great purchase easy return, always get insurance for all products

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    BadAzz lil MF!

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Highly recommend for your little gamer. The sound quality is amazing, talking bass and clarity.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek plan

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I always bug the geek plan. You never know what can happen . Better to be safe than sairry

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Galaxy buds

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great headphones fits in my ears perfectly and great for working out!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Some of the best headphones

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    If you own or use Apple products, that would be reason one to get these headphones. They connect and switch between devices seemlessly. Reason two, sound quality. Music and zoom calls sounds amazing.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    What you would expect.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had an old pair of earbuds that I purchased the warranty on. One of the earbuds was dropped and stepped on as I was in a crowd. It was damaged. I took it back to Best Buy and they replaced the earbuds no questions asked. I also bought the warranty on my new earbuds.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great service.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Best Buy product cover and warranty as always been a really good buy for me. When I have used it, it was always no issues.

    I would recommend this to a friend