Customer Ratings & Reviews

My head phones are the best when I'm jogging and exercising and the sound prof makes it more amazing that they have me thinking that I'm in a room or area by myself.

The two year warrantee from Best Buy is one of the greatest values I have ever found. Full replacement within the two years and no hassles. What else could you want.

The protection plan allowed me to exchange a non working pair for a new one

The insurance price is reasonable, for extra peace of mind.

Great sound quality, amazing noise cancellation. The only thing this product can improve on is their app, it has gotten better over time but not the most reliable. Overall satisfied with my purchase

JBL 235 ear buds are great i had an issue with one not holding a charge took it because i had a warranty and it was easy to get help.

Excellent services and the guarantee will always be accompanied by every purchase I make in one of my favorite stores.

We purchased the additional insurance for our nephew. He’s a little clumsy so there’s protection.

No Hassel exchange. Staff at 788 are awesome and very understanding and helpful, they made sure to let me know common malfuntions and reassurance that i was covered.

I believe in warranties. They work wonders. No hassle returns. Love you Bestbuy.

Had to have the geek protection is a must for this product

Best protection plan! No hassle or crazy loops to jump through when using the plan as Best Buy will do everything to fix or correct the item the first time whenever I've had to use it.

Great great quality at an affordable price always available at Best Buy . Thank you for being here near my home

I love my earbuds……. they are great for exercising and working out and every day use.

My daughter has these earphones in Bluetooth and she says that they sound very well I tried them on and they sound very good I love the sound on the quality

I have smaller ears, so finding a good fit is hard. These are perfect. And they sound awesome! I wear them for hours at a time, can even lay on my side and they’re comfortable in my ear.

This one the greatest experience i have had ordering these earbuds. They are the best earbuds I have ever had.

All I can say is wow I absolutely love these headphones. I had the bose prior and the sound quality sound crisper than the Bose. Aesthetically pleasing beige color

I love having a back up plan this assures that what breaks can be fixed

product surprised me with how well it worked. There are times when one earbud loses sound when I turn my head but otherwise I have had no problems.