Year-End SaleEnds 1/1/26. Limited quantities. No rainchecks.

Skip to content
Main Content

Customer Ratings & Reviews

Customer reviews

Rating 4.7 out of 5 stars with 4383 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

94%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 69 Showing 1,361-1,380 of 4,383 reviews
  • Rated 5 out of 5 stars

    A must have

    |
    |
    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    If your buying wireless headphone you need to have this for not if it breaks but when it breaks

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Ear buds

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good quality and easy to use very dependable and versatile

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Besr so far

    |
    |
    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sound clear, they stay in when working out. Only thing is sometimes the touch can sometimes be too sensitive.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Insurance

    |
    |
    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got the protection plan so I know I am not just throwing away my money I know if anything happens I can always return it and they’ll get a fix or I can get a new one

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love to buy Geek Squad

    |
    |
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Of course you got already Black Friday special offer and you you must have this protection You not so much worry about damage or break down Cover it !!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It is wonderful because it is a pice of minds that protect your headphones

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    2 year warranty geek squad

    |
    |
    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The insurance policy is way better than having to go through an actual company and waiting for things to be resolved. Highly recommend the insurance plan.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love the geeksquad protection plan!!

    |
    |
    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Customer service has always been great with this which is why I always purchase it with any item it's available with!!

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    not sure yet

    |
    |
    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am not sure how much this service is worth my money . I will have to see . Only time will tell

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Great sound, quick charging

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The loop helps to keep them on your ear and have great sound quality. The case charges the buds over and over before you have to recharge the case.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Peace of mind

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Getting the Best Buy Geek Squad coverage is always a great add on option. It provides peace of mind for those high priced electronics when something goes wrong

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Extended protection

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Its worth getting protection. We bought another brand and didnt get protection so were out of luck when broke.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent service

    |
    |
    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad service is always top notch. I would highly recommend purchasing this!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very Convenient

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Had an issue with the power button. Walked into local Best Buy and walked out with new headphones in 10 minutes.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Happy customer

    |
    |
    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought these for my husband. He likes it very much. I will recommend this product to my friends.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great sound

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My Grandkids love them. They fit and the sound quality is great. I bought three pair.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Protection

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I always get this whenever it is offered. They have the best protection plan I have ever seen. It is super streamline and pain-free. They help you out with whatever is wrong with your device and replace it if necessary.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best decision I ever made

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best buy has fantastic coverage. I dont think id buy something from them without getting it

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Really impressed with the quality and sound. They fit perfectly.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Warranty

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Paid for itself my headphones died after the mfg warranty and Best Buy replaced

    I would recommend this to a friend