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Customer Ratings & Reviews

Customer reviews

Rating 4.7 out of 5 stars with 4423 reviews

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Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

94%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 212 Showing 4,221-4,240 of 4,423 reviews
  • Rated 1 out of 5 stars

    Out stock

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I never get my replacement, i but a protection for my headphones and i never gat my replacement when they were not good

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Best bet is to go to Staples

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Don't bother with their insurance, the customer service won't let you utilize it anyway

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Awful coverage

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Please do not waste your time purchasing this coverage, they make you go through hoops for nothing. Best bet if to use AT&T insurance.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Horrible for theft and loss

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Does not cover lost headphones as stated on their pages. DO NOT BUY IT if you think it’ll cover loss. In the very fine print it says it will not be covered. Read the fine print.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Alright

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Decent headphones but i would rather spend another 100 bucks for better quality

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    When is replacement not replacement

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    0 stars. This is not a 'replacement' warranty. I was told that this was in the fine print. Only when I had a problem, not with purchase. Read fine print or better yet avoid best buy

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Waste

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sucks. They will rise your device for repair and leave you with nothing in the meantime. For weeks.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    not good

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    di not last more than 8 months, wont buy again. thanknyou

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    I want gas money

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Left earbud didn't work from opening exchanged jbl

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Not worth it

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    If i buy a product that fails in two months, why do I not get the protection plan transferred to the replacement? Much better off dealing with manufacturers warranty.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Need to seal wires

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Wires easily Fall out while adjusting to head size

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Wireless headphone for tv

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very difficult to installed . Then I couldn’t my see my tv

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Waist of money

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Couldn't tranfer it when I returned my earbuds. A waist of my money.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Deceptive Warranty

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a 1 time use "warranty" even if is still under the manufacturers warranty. Very deceptive and not worth the money.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Waste of time

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got the protection for the junk headphones. What a waste.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Nope to this-returned nothing else

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Returned did not fit my ears and I had hard time programming.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Lost Earbud

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Doesn't cover a lost earbud. That's the biggest problem I have.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    No

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Thumbs downnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnntobestb

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Td

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Thumbs downnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnn

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    I didn’t like it

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    When I was listen to music a external noise penetrated the noise canceling and cased a ringing in the headphones

    No, I would not recommend this to a friend