Customer Ratings & Reviews

These earbuds kind of suck. All they do is fallout of my ear no matter what size I use, no wireless charging either. Would not recommend even on sale.

The sound quality is (was) great, but after only 17 months of moderate use (1-2 hrs/week), the left battery dies after less than 1 hour of use, while right is still at 70% They are now out of warranty, and it remains to be seen whether they can be repaired (or if it's worth it). They were great while they lasted, but they didn't last long.

Sony makes great headphones but... they just had to add google and Alexa. because of that you cannot turn the headphones off! why you may ask? because they are constantly listening you too! that is the most annoying part of this whole line up of headphones. its becoming harder and harder to find headphones without that. It sad and am a shame for Sony. I miss the good old sony 950. even with their plastic design. Those headphones are 6 stars!!!! even with its flaws.

Bought these for almost $400 and 2 months later the matte coating started peeling off. Best Buy won’t take a return and Sony will not honor warranty for cosmetic defects. This was my WORST expensive purchase. I’m so sad and disappointed… I wish I never bought them.

Doesn't come anywhere near the claimed battery life. I've had mine less than a week (purchased at Best Buy Murrieta). One time it ran out of batteries too soon than what I expected so I ran a test. Yesterday I depleted it in 3 hours. Today I depleted it in 2.5 hours. Aftershokz was quick with a return ticket and an RMA. But now I'm out headphones until they sort me out.

I bought a pair of these and loved them so much I bought my wife a pair. They worked great for drowning out air cabin noise and sounded great for music. Unfortunately both pairs died shortly after the one year warranty expired.

I had high hopes after reading the reviews, purchased and got home to find it’s not compatible with iPhone 14. Back to the store this goes.

the sound is fine when they are on but they turn off constantly. when they turn off after an hour or two, i have to put them in the case and take back out to turn on. would not recommend if you need them on longer than 2 hours

Hated them for the first week or so and now they are already cutting in and out on the left ear. Hopefully i can return them bcuz they are horrible

One of the galaxy buds stopped working after a month

For the amount of money these esrbuds cost I should be able to use both earbuds independently to talk. The right side is the only one you can use to talk.

Horribly uncomfortable. Garbage sound quality. Sounds similar to the cheapest free wired earbuds.

If you wear glasses than these are not for you. They hurt your ear even with the blue earbud. There tight and would not recommend. Wish I didn’t spent so much on them.

left ear will not stay connected. this seems to be a consistent problem with these buds. I read MANY complaints just like mine, and it is a consistent theme among many bud buyers.

It worked fine for a month or so. Then the sound goes off in middle of meetings. Have to unplug from USB and plug it back in. Same problem using other USB ports or different PC.

They stopped charging after having them for 18 months. They are very expensive to repair.

they just wont stay on. the price is great. and there cute. but i think they are too heavy or something. they fall right on.

Left ear only worked once. Additionally, there are about 4 apps to choose from that work with these. They don't tell you which one to use.

Bad due to very low sound after 2 months and could not replace it by new one, i do not recommended for any body to buy it

Says arriving today but haven't arrived at all. Never do shipping, very poor update and shipment.