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Customer Ratings & Reviews

Customer reviews

Rating 4.7 out of 5 stars with 4361 reviews

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Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

94%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 25 Showing 481-500 of 4,361 reviews
  • Rated 5 out of 5 stars

    Very much needed. A just in case.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My headphones were overly loved and used everyday, everywhere. I got them replaced that same day I brought them in, over a year later. They were beat up, but still they replaced them. And the same for the last time before (I got refunded the full amount, it wasn’t in stock at that time) All Because I got the 2year plan.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Protection

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It is worth paying the protection because I have had multiple times where my headphones have been broken especially living with children.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Perfect Birthday Gift

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Noise cancelling feature on headphones are amazing!!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love them!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My girls love their headphones! Very comfortable, easy to use and figure out.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    10/10 Sony Headphones

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These are the best headphones I have ever bought. The investment is worth it. 10/10. They will last me forever. They are great to wear for the gym, they do not fall or slip during any sort of workout I have done.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    BOSE head phones

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love them sounds really good i will buy other pair down the line they are not cheap but i understand why they are not.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Amazing quality

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best quality ear buds I've ever had. Amazing sound and the way it connects to your ear it's impossible to lose. Very recommend.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great value Bose!

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to use and the sound is great. Actually better noise cancelling then the Bose 2

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    So Simple!!

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Had to use it once because one of my earbuds stopped working.. they quickly looked at it then told me to choose another pair out... very simple....

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    great plan

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    really like having the protection just in case of accident

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    2 year extended warranty is the way to go!

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I always recommend getting the warranty with tiny little sophisticated electronic devices like earbuds. Anything can go wrong then. I’ve returned two of my last three purchases after some freak problem arose out of the blue. I have always been treated fairly with a no hassle repair or replacement.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great but not fantastic

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This worked great for the majority of the year that I had this product, however, after multiple conference calls and phone calls, I started to notice at the quality of the right earpiece, started to drop, and started to become more distorted to the point where that right earpiece started blasting distortions in my ear for every call that also includes when I listen to music otherwise great product.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Make sure your information is right

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The protection plan worked just fine, but we had a small issue with verifying the serial number to the product i purchased. MAKE SURE YOU HAVE THE RIGHT SERIAL NUMBER ON YOUR RECEIPT FOR THE PRODUCT, or you might run into the same issue i had. Luckily, the employees were understanding that my headphones had 3 different SN's and the wrong one was most likely scanned.

    I would recommend this to a friend
  • Best Buy Employee

    Rated 5 out of 5 stars

    Good buy

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    Best Buy Employee
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They're great and work very well i love them the sound and eveything is great on them

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Worth the price.

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great value and little hassle for getting a product that works.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Just get the protection plan

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    definitely recommend spending the extra cash on getting the protection plans on any major purchase did get it when I bought my AirPods and when the battery started to go bad in them I could’ve just used AppleCare but I don’t have that one the headphones and without Apple Care it cost almost as much as a new pair to replace the battery in them

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best Buy extra protection 2 years

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent choice to protect your gear, perfectly expensive invest that we can get an accident or even a failure we know how technology and hardware is. So for me I think is the best choice and recommend to everyone

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Loved it

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    .Great product, bought for son and he loves it. Will definitely recommend.

    I would recommend this to a friend
  • Best Buy Employee

    Rated 5 out of 5 stars

    Bose

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    Best Buy Employee
    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great headphones. I do worry a little about when or if they will come out with a replacement for then leather ear pads. I use mine all the time and they are starting to deteriorate a little.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Thumbs up

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    .Great product, bought for son and he loves it. Will definitely recommend

    I would recommend this to a friend