Customer Ratings & Reviews

Didn’t realize they had to be recharged but they work good

Had purchased 2-year Accidental Geek Squad Protection for some ear buds. So glad I did because they malfunctioned and would drop connection with my phone — almost 2 years after purchasing them. This protection plan returned the amount I paid for the ear buds, which I was able to use to purchase a different pair. So simple! That’s why it was a no-brainer to purchase Protection for my new pair. Highly recommend.

Solid earbuds, I’ve gotten them a few mins and generally pretty happy. The Active Noise Cancelling is a great feature, allows a bit more noise cancelling than the Hear Through, which is great for running and wanting to focus on music while still hearing external noises. Battery lasts for weeks without charge. New design seems more streamlined and snaps into case more easily.

These headphones are amazing Light, where there dont fall off easily. Used them in the sauna, gym running, and dailly use the sound quality is amazing doesnt sound to loud where your ears feel like there going to pop. The base is amazing and they are supper comfortable.

It nice to know if I break my headphones that they are protected with this 2 year warranty plan!

I really appreciate that Best Buy offers the Protection on all their items. There is always a chance that something can happen and we don't have to worry since we are covered with the Accidental protection.

Amazing audio quality and unbeatable battery life!

My Bose earbuds kept falling out of my ear during workouts and one side would not hold a charge. I returned with no questions or pressure and purchased Beats Pro, thanks to a knowledgable employee. Best Buy has the abosulte best protections plans! Always a no worry purchase!!!

What of the best earphones I’ve ever owned. I always struggle with earphones staying in my ear but then never fall off. And the sound is perfect. Only problem I have with them is that sometimes I do have random problems connecting them randomly they will just not connect for a good 10 minutes but other than that they’re great.

I buy a protection plan for anything over $50 because it's just too good. Sure a couple extra dollars but your buying peace of mind. The manufacturer warranty is in the first year but best buy will handle it for you. After that they will repair the device much better than having to buy a new one

3rd set of samsung ear buds love the fact that they control my s22 . Started with the first set ever made with the s9 so we come along ways! Always a good choice with the samsung listening devices!

Works amazing with my phone sound is great and makes everything easier for me when i work out

Bought the warranty and it help replace a faulty product. 10/10

No matter what anybody says always get the warranty i accidentally mest up my ear pods i had bought and thanks to the warranty they just switched them out.

Just because im a dummy and wash my headphones and they lose quality, best buy always has my back with no questions asked.

Nice product nive quality and the price is amazing

I get the 2 year plan along with every purchase of new earbuds and I've never been disappointed with the service. You can get your item replaced for free, or if its unavailable, you receive the original purchase amount on a Best Buy gift card so you can choose a new item. Well worth the price!

Great value. Headphones usually last me about a year and I get ones that are the same model or at least price range. Has saved me easily a couple hundred over the past few years. I use headphones every day

Always good to have a backup to the warranty. Hope I don't need it.

It is a benefit since, Best Buy covers all of the damages and may replaced your item for a new one or a different product. Not all of the products are available like Apple items. Finally, there is a misconception that TV’s are fully covered which is not true! Do not ad insurance to your TV unless Best Buy’s techs are installing your TV.