Customer Ratings & Reviews

Geek squad protection is always 5 star i usually never have trouble returning or exchanging and everything is done fast and easy. I like it because if something were to break or just not work i can easily contact and they either fix it or exchange it.

I bought a 2 year protection plan for a pair of Bose Sport Earbuds and had to use said protection plan just six.onths into the plan. Then come to find out that Best Buy no longer carries that particular style of earbuds , so i was forced to upgrade at an additional cost. Then i had to pay for a protection plan again even though i still had a year and a half tofo on the current plan. Someone explain why they didnt just continue my previous plan since the upgrade was just to replace an item that was no longer carried. It doesnt feel right at all. Its mot my fault that they warrantied something that they could no longer warranty. I feel taken advantage of by BEST BUY. WOULDNT YOU?

You cant go wrong with the headphones you could be relaxing in a chair and the phone rings you just tap the right headphone and it clicks to talk on your phone once you finnish the call and hang up it go's back to.your music

Ive had it for my other devices from best buy. I cant imagine not having geek squad coverage Its has saved me coutless times

Always ggoodbto have a protection plan, in case you have a problem

Seems worth getting for bigger purchases which I am glad I went ahead and did.

This is so much help. Came in handy when we needed the head band replaced

Peace of mind, I had bought sony xm4 and the battery life eventually depleted to the point where they couldnt hold charge. I bought this plan and sure enough best buy refunded the money without question.

Excited that my headphones were covered under this plan. I used it last year for another pair of headphones and they replaced them right away! Definitely worth the money.

Really good product and quality of sound is amazing far better than AirPods. Great for indoors and outdoors. Can transition ambient sound to noise cancellation or the other way around. Just need to need to using the Sony app to really do anything. Price could be a bit lower really good product.

I always buy Best Buy's protection plan when making a purchase over $300. Especially when it's something that has a battery that's irremovable like Bluetooth earbuds. They make it so easy to exchange your product, in and out of the store within minutes.

affordable price and fast shipping great for the budget and gift

good quality headphones, very flexible and can bend to fit in almost anywhere even pockets

It is a great pair of earbuds, crisp sound, great bass, easy toggle for different modes so you can tone out the outside noise or hear others while still wearing them. Would give 5 stars, but no fault on best buys end. Earbuds started getting static which was annoying. Never fun getting a defective item.

It’s very important to have protection for these products because it’s something that can accidentally stop working

Best on everything, I can listen to music and hear my surroundings like if weren't wearing them. Also, when activate the noise cancelling I do not hear a thing. I just keep loving them more and more

if you have longer hair and if its wet the ear muff will come up

Bose open ear technology is mind blowing. Being able to hear everything going on around me, and being able to be jamming is amazing. I would highly reccomend to anyone!

These headphones are excellent it sounds like you are in a room with the music playing all around you, noise canceling is pretty good but is better with music playing, love the touch controls at the side of the headphones but they did have some software issues in the initial few months that have been resolved thank goodness. Overall a I’m in love l good job Sony. :)

So im writing this review 9 months after the purchase.. Thank goodness for the warranty, the right ear piece has stopped working.. Other than that it does what it's intended to do.. No complaints in reality other than either i have a defective piece of equipment, or there's a short life cycle for these.. We'll see..