Last Chance 48-Hour Flash SaleEnds Dec. 24. Limited quantities.Shop now

Skip to content
Gift Ideas
Main Content

Customer Ratings & Reviews

Customer reviews

Rating 4.7 out of 5 stars with 4370 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

94%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 64 Showing 1,261-1,280 of 4,370 reviews
  • Rated 5 out of 5 stars

    Geek squad

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Always good to have the reassurance of product protection should some thing happen to it.

    I would recommend this to a friend
  • Best Buy Employee

    Rated 5 out of 5 stars

    Great headphones

    |
    Best Buy Employee
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love them! Great sound and very comfortable. Always happy with sony!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Headphones battery life

    |
    |
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is awesome. Because the battery life usually struggles a more than a year later. They exchanged it because of the battery simple process

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    not sure yet

    |
    |
    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am not sure how much this service is worth my money . I will have to see . Only time will tell

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Insurance plan

    |
    |
    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best protection ur money can buy i messed up my headphones they fixed them with no hassle at all

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great service

    |
    |
    Posted . Owned for 10 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very helpful people and very knowledgeable. The product was unfortunately defective but they exchanged it with no problems

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    NIce

    |
    |
    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fortunately I have not had to use them, for much how ever they have been super nice and helpful with my questions.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    must have

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    if you are ever clumsy or dont take care of your tech then this is a must have

    I would recommend this to a friend
  • Best Buy Employee

    Rated 5 out of 5 stars

    A pretty good choice

    |
    Best Buy Employee
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's a pretty solid protection plan. As someone who's had to use it previously, I think it's worth it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very good product

    |
    |
    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It was very good till its stop charging anymore.i had it for 2 years and better than the new version.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    JBL earbuds

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    good protection coverage. salesman helped me to choose the right model for myself

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Warranty

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The warranty is great I had to exchange a pair of earbuds for the news ones no problem what do every suggest if you get anything electronic to get the warranty

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    It’s a Warranty

    |
    |
    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    What can I say, it’s warranty and we use the extended warranties all the time in my house. Either gets broken or doesn’t work for some reason or another.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Bose earbuds

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love my Bose ear buds excellent quality love the noise control and the sound really high performance

    I would recommend this to a friend
  • Best Buy Employee

    Rated 4 out of 5 stars

    For this price, I couldn't be happier!

    |
    Best Buy Employee
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They fit great in my ears. Didn't fall out even after 2 hours of yard work in the August heat. Sound great. Definitely would recommend over the bigger brands of you aren't an audiophile.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Headset

    |
    |
    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good headphones for affordable price they sound good as well for the price

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Worth every penny

    |
    |
    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We get the geek squad protection on all electronics. Have used it many time and its great!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    No brainier purchase here.

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Always a good investment. BestBuy warranty is second to none. Especially if purchasing a Deal Of The Day, this is a must. Peace of mind at a decent price.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Warranty

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We purchased Best Buy warranty for ease of replacements. Have had to use warranty in the past very easy to deal with.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Applebud

    |
    |
    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Buy from Best Buy this product you won’t regret this

    I would recommend this to a friend