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Customer Ratings & Reviews

Customer reviews

Rating 4.7 out of 5 stars with 4370 reviews

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Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

94%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 68 Showing 1,341-1,360 of 4,370 reviews
  • Rated 5 out of 5 stars

    Great headphones with amazing noise cancellation.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The noise cancellation is far superior to othet headphones ive tried. Great for indoor and outdoor use and make listening to music more of an experience.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Ease of use

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good for what you need no problem is too big for this amazing value for price

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    One of the best warranty services in the country!!

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I think the Best Buy warrantees are the best as they cover everything and they will fix or replace your item and there is no hassle.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Protection? = duh

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Device protection is a must have in this device laden world of calamity that we all share. Plan your budget for it and get protection every time. Life truly is unpredictable

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Ear buds

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good quality and easy to use very dependable and versatile

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great warranty coverage!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice option if any problems. I have had to use the warranty in the past and it was a very easy quick process. Thank you Best Buy!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Faulty products, good plan

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I just think if an item is exchanged in the first week that the protection plan should be untouched. Because of faulty products

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    A must have

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    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    If your buying wireless headphone you need to have this for not if it breaks but when it breaks

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Priced right

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased for a 10 year old, she loves them. They are easy to use and connect. Perfect sound quality. Wish they had different colors. She wanted pink or purple. The price was just right, well worth the money.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It is wonderful because it is a pice of minds that protect your headphones

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Must have on every electronic.

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Mudt have a warranty on electronic items. Good replacement guaranteed or store credit by bestbuy, which is just like cash back.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Besr so far

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sound clear, they stay in when working out. Only thing is sometimes the touch can sometimes be too sensitive.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The protection plan best buy offers is a must! They will take the product back for any kind of malfunction or if you happen to accidentally break it. I have never had a problem getting a replacement.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Came in handy

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This warranty came in handy Ginger my dog was chewing on them

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love the geeksquad protection plan!!

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Customer service has always been great with this which is why I always purchase it with any item it's available with!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love to buy Geek Squad

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Of course you got already Black Friday special offer and you you must have this protection You not so much worry about damage or break down Cover it !!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Extended protection

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Its worth getting protection. We bought another brand and didnt get protection so were out of luck when broke.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent service

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad service is always top notch. I would highly recommend purchasing this!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Insurance

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got the protection plan so I know I am not just throwing away my money I know if anything happens I can always return it and they’ll get a fix or I can get a new one

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great sound, quick charging

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The loop helps to keep them on your ear and have great sound quality. The case charges the buds over and over before you have to recharge the case.

    I would recommend this to a friend