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Customer reviews

Rating 4.7 out of 5 stars with 4359 reviews

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Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

94%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 7 Showing 121-140 of 4,359 reviews
  • Rated 4 out of 5 stars

    Great Protection Plan

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This protection plan gives peace of mind. Covers accidental damage, quick repairs, and great customer service from Geek Squad. Definitely worth it for any valuable electronics purchase.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Perfect in all aspects

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bough as a gift for my son and he loves them. Headphone are perfectly made.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    worth the money for sure

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Worth it. When I don't get it, I regret it. Lol. So now I just always get it, especially with headphones.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Get it

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Haven’t used it for this device since I returned it but every other device works great with this

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Worth it

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I believe that if you have a device and are working near places where things might get damaged whether that be water, physical (as in drops, scratches, peices just randomly falling off). Its worth the extra addon to the price of the object.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Not Electrionical Incline

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    For my recent purchase I havent had to use Geek Squad. I have used them for previous purchase they work diligent to get my tv and pad back to my. They are very friendly and helpful when asking questions for understanding.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squaaaaad

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I usually get geek squad protection on my products I buy for my son. When I bought his ear buds I just wanted to be safe "just in case". Happy that nothing has happened but peace of mind over everything

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good cover

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to use, always purchase the plan protection since 2018

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great option

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The service is pretty straightforward and highly informative.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad is the best!

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Its better to be insured (geek squad) than to purchase the same equipment over and over again. It saves me lots of money for sure.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    I’m glad I have the protection plan

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’m glad I got the protection plan. It gives me a safe and secure feeling knowing I have a protection plan.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    2-Year Geek Squad projection.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is worth it for they will replace with accidental damage for my earbuds for 26 dollars for two year coverage

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Peace of Mind Preserved: A 2-Year Shield with Geek

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Navigating the unpredictable landscape of electronics can be a daunting task, but the 2-Year Accidental Geek Squad Protection is a sanctuary for your gadgets. Investing in this safeguard is like ensuring your tech has a superhero by its side. Over the past two years, this protection plan has been my safety net, providing coverage against accidental damage, spills, and unexpected mishaps. Geek Squad's efficient and customer-centric approach shines through in their quick responses and hassle-free claim processes. It's more than a warranty; it's a promise of uninterrupted digital joy. What sets this protection plan apart is its comprehensive coverage. From drops and cracked screens to liquid spills, Geek Squad has my devices covered. The peace of mind knowing that accidental damages won't turn into nightmares is invaluable. Customer service is a highlight of this protection plan. Geek Squad's team is knowledgeable, responsive, and genuinely invested in resolving issues. Whether through phone support or in-store assistance, the Geek Squad consistently delivers a level of service that goes beyond expectations. In the tech realm, uncertainties are inevitable, but with the 2-Year Accidental Geek Squad Protection, I've found a reliable ally. It's not just a plan; it's a shield that preserves the joy of using gadgets, knowing that Geek Squad has my back. Investing in this protection plan is a commitment to a worry-free tech experience – a choice I've never regretted.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Number one earphones

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best earphones I have brought in years will recommend these earphones

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad Protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    You can't never go wrong with this. You will be worry free in case anything ever goes wrong with your product. Just take it in to the Geek squad and they will take it from there. If product can't be fixed, they will replace it for you.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Can’t be to careful

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    One can’t be too careful with new devices or appliances

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The ease of using this service is great.the team is very helpful!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good value

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Overall I feel it's a great value for its price and keeps me safe

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great protection.

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Exceptional choice. My headphones broke within a year, and I walked into my local Best Buy and got a new pair of headphones at the same price at no cost as a replacement. Stellar service.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Haven't needed yet

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Hope don't need warranty . But will use if needed.

    I would recommend this to a friend