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Customer reviews

Rating 4.8 out of 5 stars with 1865 reviews

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  • Value

    Rating 4.9 out of 5 stars

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    Rating 4.9 out of 5 stars

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    Rating 4.9 out of 5 stars

96%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 12 Showing 221-240 of 1,865 reviews
  • Rated 5 out of 5 stars

    Peace of mind

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good peace of mind for an expensive product to ensure any problems doelnt end up costing you thousands of dollars

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    My favorite purchase so far!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love my rebel camera! Now I can take beautiful pictures of our travels & adventures!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad support

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent was super nice and helpful during checkout

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    You wont regret it.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Its the best protection your money can buy for your purchase its worth it!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great lent

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excelent choicefor beggining enthusiasts. I 100 porcent recomened

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    GET THIS

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I know I probably sound insane but if you have business insurance like I do..it does NOT cover software issues like the geek squad service does and I don’t want to risk that with my Sony A7 IV

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad review

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Haven’t used the geek squad warranty at this time but feel confident it is available if I would need to use it. I feel confident it would be easy to access if needed. I even added it after purchase as I forgot while I was initially purchasing. The process of adding it after the purchase was easy and the sakes staff was great in facilitating the purchase for coverage.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad Geeky

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad gets me geeked, when I wanna get crazy and act like a freak.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Sony camera

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The camera came in perfect I love the quality and so glad it has a protection plan!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good to have

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased a nice camera for my niece. Since its the first one she has, i felt it was a good idea to add this to the Christmas list for her. I think its a grea thihg to have for first time users with an expensive camera. The peace of mind and her ability to have it cleaned and serviced once a year is great. Great to know if the camera breaks it will be replaced.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Protection doesn't hurt.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They tried to push me to purchase the yearly membership but it just doesn't cost effective.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Glad I purchased this service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had to use this service within two week of purchasing my camera, I had stumbled and fell while the camera was around my neck. The lens got jammed and would not focus. I contacted the Geek Squad online, followed directions given and took it to the Geek Squad to send it off for repair. Within ten days, it was repaired and returned to me. So happy I got the Geek Squad service.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad replaced my camera - No Problem

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I highly recommend getting accidental protection for high cost cameras. Geek squad tried to fix our camera but quickly determined repair cost greater than new camera. They replaced our camera with a new one without any hassle. I am sold on Geek Squad!

    I would recommend this to a friend
    • Brand response from GeekSquadSupport
      Posted .

      Hi Mark. Thanks for sharing this with us! I totally agree. It's great to have peace of mind with any investment. We try to make the process as simple as possible for you. Please let us know if you have any problems or questions we can help you out with!

  • Rated 5 out of 5 stars

    Highly Recommend Geek Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Have several items in the house that has came from Best buy and several are computers that we use for play and for business. Any problems we have had the Geek Squad has came thru with flying colors. For us this has not been just good for the lose of computer but have business records that we would have lost and that would have been terrible. Thank You Geek Squad for being there.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    faster response to service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I really prefer buying the bestbuy replaceent over the canon replacement as I can return it to the store if I need it replaced instead of shipping it off.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    FUJI film

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great warranty for cameras! Very helpful and they are great

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    GoodChoice

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I always purchase the extended warranty on electronic purchases from Best Buy. I find that their protection offered is fairly priced. It just gives me the assurance that if something goes wrong after the manufacturer's warranty period, Best Buy is there to help. Electronics can be pricey. Having an extended warranty for me is a good investment. I've had to use it in the past and Best But had stood behind what was promised. Highly recommend.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad is amazing

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My camera had gotten a small dust particle inside the camera and there was no way for us to remove it, I took it to geek squad and they instantly gave me a giftcard for what I paid for my camera in return and I got a new camera the same day.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    A little peace of mind

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Decided to buy the extra protection for the new camera that I bought for my daughter for Christmas. It was a good price for what it covers. So far we haven't had to use it but if we do need to we have it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very necessary

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A must have for electronics, very helpful service!!!!

    I would recommend this to a friend