Customer Ratings & Reviews

I am so happy that I have Geek Squad protection. Every interaction that I have with the Geek Squad representatives are kind, professional and work hard to resolve my issue. I have been purchasing this protection for my merchandise because you never know if you may have an accident weeks, months or years from purchasing the item.

Geek Squad replaced my son’s switch with no problem! Highly recommend getting Geek Squad on all devices!

I would not recommend the tv protection plan but this one for the cameras seems good

I had never used a Canon camera, but definitely for my first experience with the R7 it was the best

I was looking for this camera. Bestbuy not only had it but for a better price.

I worked for Best Buy during college, so this is a biased review even though it has been more than a decade… I greatly appreciate the Geek Squad. Because they’re not salesmen, they genuinely do try to help everyone as best they can. My recent experience with Geek squad, as a wedding photographer, my primary camera started acting up 2 days before a wedding. If I had to send it in to canon and let them work on it- I wouldn’t have had it back in time to shoot the wedding and would’ve had a major challenge on my hands to rent a camera in time- it just wouldn’t have been possible. As I the geek squad guy told me they would have to send the camera off for repairs, my heart sank. I explained that I really needed a camera to work otherwise I was going to be royally screwed. In order to save my rear end, the Geek Squad guy returned my camera, and I was able to buy the same camera to replace the original and repurchase the Geek Squad protection. I have ALWAYS loved that about Best Buy- replacement plans and service plans are VERY WORTH IT for expensive electronics! Not so much TVs - because generally if the TV works fine out of the box, the product will outlast any protection plan that you buy, but iPads, cameras, computers- I wouldn’t recommend purchasing those without the plan(s). Thanks Geek Squad for covering my hind-parts!

Amazing camera body in perfect condition since it’s brand new but has been great ever since

Glad to have the peace of mind knowing my product is covered.

What can you say, it's a great extra protection plan

If you need to return, get it fixed or need help. Geek Squad is for you.

This two-year accidental protection plan gives me peace of mind. It’s a bit of an extra cost, but I think it’s worth it for the coverage in case something unexpected happens to my device.

its Awesome I purchased it with my Camera and not its insured for 2 years.

Great camera. I use this camera in my small business for product shots. It works excellent and I am not a photographer. Easy setup and works well.

I recently bought the Sony RV camera from Best Buy, and I couldn't be more thrilled with my purchase! The camera's performance is exceptional, capturing stunningly clear and vibrant photos and videos. Best Buy offered an incredible deal that was hard to resist, and the flexible payment options using the Best Buy credit card made the purchase even more convenient. Highly recommend this camera and shopping experience!

Use camera a lot easy to use. Excellent clear pictures

IM WRITING THIS REVIEW TO WIN THE $400.00 aside from that, im a rookie "photographer" who is barely playing with the Manual mode vs Automatic. Lots of videos on youtube later, Manual mode is getting better. Great starter camera, enjoy the quality without me doing anything really. LIGHT SOURCE IS IMPORTANT> recommend u get a flash that goes with this camera. Dont spend more than $150 bucks on one. Other than that. wish the battery wasn't soo expensive. but yea... GREAT CAMERA! wish i had $400.00 to spend on more lenses or gear :) good purchase. all jokes aside,

I know that reviews tell you not to buy warranties but when purchasing such an expensive item you can afford to pay a little extra, jic….

Never have had any issues with geek squad. Always helpful and answer all of my questions.

I recently used Geek Squad services at Best Buy for a used Sony Alpha 7ii camera I purchased, and I was very pleased with the experience. The staff was knowledgeable, providing me with a clear understanding of the camera's condition and answering all my questions thoroughly. They handled the inspection and setup quickly, which gave me peace of mind. I appreciated their patience and expertise, especially since this is a professional-level camera. Overall, the service was reliable and professional. Highly recommend Geek Squad if you need help with new tech purchases!

I recently used Geek Squad services at Best Buy for a used Sony Alpha 7ii camera I purchased, and I was very pleased with the experience. The staff was knowledgeable, providing me with a clear understanding of the camera's condition and answering all my questions thoroughly. They handled the inspection and setup quickly, which gave me peace of mind. I appreciated their patience and expertise, especially since this is a professional-level camera. Overall, the service was reliable and professional. Highly recommend Geek Squad if you need help with new tech purchases!