Customer Ratings & Reviews

Geek Squad support is great! I always buy their plans and they have been great! Hopefully I won't have to use them, but if I do I feel confident that they won't fail me.

As with any insurance deal, hopefully we will never have to exercise the policy, but is available if we do.

The warranties at Best Buy are great, i never buy anything without getting the warranty...!!!

I now have a protection plan on my product which reassures me that if in case it is damaged it will be either replaced or repaired

with all the issues I had with my Asus, it was taken care of, though took more repairs to get a replacement I did get one

Best computer ever had. Wife was able to start her crafting gig and she loved every minute of it..

It is a great protection,it covers most of the normal accident that could occur yo someone

the Geek squad team. They are experts and helped me solve the problem with my pc

Quick and easy, they answer your questions and you can continue on with your day. I spilled water on my laptop and brought it in without having to deal with to much paperwork or excuses.

Came in handy. I really didn't think that we would need the protection. During a move the computer was damaged. Thanks to the Geek squad.

I haven't had to use, but am confident that if needed, it will have been worth it.

The agent solved my laptop issues.The best services given by geeks squad

They honored my warranty without hesitation and replaced a damaged charger for me sent it thru the mail it arrived on time

The Geek Squad are my heroes! This was the best purchase I ever made. I know nothing about technology and they have come to my rescue more than once. I highly recommend their service!

They are always on top of thing and do there best to get things done

Purchased the extended service for the Acer Nitro 5 gaming laptop. I figured since the laptop is being used by my 13 year old son, it is a good idea to get the extra protection.

Haven't used the service with this product. Used perviously with a tablet. Got helps about five times during the two year plan. Fixed twice which covered the cost. Helped problem solve other issues

I've used this protection plan on multiple occasions and been happy every time. From general tuneup/cleanup of older laptops to being able to switch out a new one because it didnt power up correctly. This plan is worth the money.

I so love the security of having protection. Given the amount of work I have to complete using my electronics and how much I travel, the protection plans are so needed!

2 1/2 years in, broke screen, couldn’t replace it, so am getting a store credit for original value.