Customer Ratings & Reviews

So far any support I have received through this purchase I have been enjoying

Great screen and color. Just take size into consideration when buying a laptop bag.

I am glad inpirchased to protect computer. Useful for anything that may happen.

Geek squad did a fantastic job installing my tv and walking me through the set up. The are always friendly and helpful

I purchased this three year Accidental Geek Squad insurance for my ASUS Laptop computer. So far I have not filed a claim but am happy to know I have it in case I need it.

My computer wasn’t turning on the day after I bought it and I was worried but they helped me figure out why it did that and I’ve never had any problems ever since. Great customer service

Geek squad provides the peace of mind knowing help is available if needed.

I like my new bose earbuds , they had a great sound

Of course I have to buy the warranty no one is perfect yep I spilled things all the time.

Had to use the 1 yr protection twice in the first couple months of buying the Lenovo laptop. Damage was documented as “dropped” but it was not. I was sitting in the room as the laptop was closed after use and cracked. Now the 1 yr protection is exceeded, even if the same issue occurs rather than charge the manufacturer for a defective item. Technicians were always polite. Service messages were timely.

I had to use plan on refurbished item right away and it was a fairly process and worth the buy.

They are always there to answer any of my questions. Love that they are always available!

They helped her set it up with all items we purchased

I purchased the 1 year Accidental Geek Squad Protection for my son's HP Pavilion Laptop. I suggest always purchase a protection plan for all of your electronics.

Haven't had to use it yet but bought it for peace of mind. Seemed like a no brainer to me for the price I paid for my computer.

You should always have protection for your electronics especially laptops and computers. This was purchased for my daughter's laptop nice to have the backup.

I have never had an issue when having to replace a defective product under this plan. Best Buy is awesome about standing behind their products that they sell and making sure their customers leave the store completely satisified.

This has been the best deal on the planet. It has relived me of all worries of having any problems. These guys work magic.

I have been able to get in touch with Geek Squad for all of my electronic needs. I have brought in multiple computers with viruses and other similar issues and within a few days the issues are resolved with great customer service

Geek squad is always essential! Comes very much in handy when you need them!