Customer Ratings & Reviews

Glad I purchased this helps ease my mind for two years wandering if my laptop willl stop no worries with 2 year protection

I got this plan to make sure my laptop is safe. It's a good plan to have because you're sure that you don't need to worry if your laptop breaks.

Hope I never need to use it but it is a great and safe purchase - I consider it a reasonably priced cushion of security just in case I need it!

Great excellent service. Always willing to answer questions.

I got this for my wife’s laptop in case anything should happen. Knock on wood I haven’t had anything bad happen yet but I’m glad I have the protection.

The option to have your gadget looked at incase of any unfortunate accidents is very much handy. The price though can be decreased as it seems a bit expensive and also the collaboration of geek squad with different companies to provide an extra year of warranty apart from the manufacturers warranty would be greatly appreciated. For example, i bought an ASUS laptop which already comes with a 1 year manufacturer warranty, incase i want a geeksquad protection it's best if I could avail it after that 1 year ends rather than during the same time my manufacturer's warranty is present.

Great service. Received a brand new laptop when they couldn't fix the problem on my year-old laptop

Hard to actually give this a review, as I have not needed it so far. It's kind of funny hoping that I will never need to use it. I guess I'm paying for peace of mind and security.

This agent always help my when I have questions or issues

Very helpful and courtesy. Thank you all for everything.

It's always a good idea to buy a protection plan. this plan has came in handy when I've needed It the most. Geek Squad has help me out with a lot!

These guys(and gals) are amazing! Super friendly and helpful!!

I'm glad I made the purchase for extra protection. I just want to be prepare just in case.

Every thing on this laptop is good The only thing is the battery after unplugging it will dead in 1 hour

I am so glad we have purchased this, over and over again. In fact, we have gotten bitten now TWICE by not buying the extension when our original expired. For things like laptops it's a must!

purchased lap top for Christmas as gift for off work stuff it is very simple and easy to use thanks best buy purchased in case any accidents happen

I honestly haven't had to use it yet, but believe me I will.

Hopping for the best. It gives me a little comfort.

This has been so useful, one of my laptops has had three separate issues and the Geek Squad has repaired it without flaw every time.

You never know what can go wrong with ur investment. Have some peace of mind when you purchase the geek squad product replacement. Protect your investment!