Customer Ratings & Reviews

The appointment was quick and convenient for me. The staff was nice and very knowledgeable

We always buy extra warranty’s on all our products from Best Buy. We have a child and accidents happen. It’s always worth the money.

My computer started acting up, so used my plan to get another new laptop without any hassle. Love covering my stuff with BB plans!

The warranty service plan has been so helpful.I know if anything happens I can trust geek squad will take care of it for me in no time.

I have not had the opportunity to use this service, but I feel sure that if I need to, they will give me excellent service.

Always buy the protection plan especially if kids will be using the device. Love the fact that I’mable to bring my device in for repairs or replacement if needed.

They helped me fix my computer which allowed me to countine my work

always helpful to have, they have help with every problem ive had so far

Smartest thing I ever did definitely will get warranty on every product I get

great service for accidental problems - cat spilled water on my laptop and Best buy was able to repair ir

Gives complete coverage for accidental human failures. Spilling fluids, dropping computer, running over with auto . Breaking screen or keyboard

Peace of mind for any accidental damage that may happen. The Geek Squad is also an excellent resource for questions about a product or an issue that you may have.

The protection plan works well for high end laptops and electronics that receive physical damages. I got my laptop fixed in about 2 weeks so the process is a bit slow but it’s worth it.

We have three children in our home. The youngest is four going on five years old so it was a no brainer to get this accidental warranty.

Takes about 2 to 3 weeks but has always been good to me. They take it with no question. And if broken replace it. I always get the warranty just for peace of mind

This is the best investment I have made relative to computers and products.

I don't have the complete money to pay the extended guarantee.

It is very effective and I highly recommend it, so cool.

I firmly believe in the geek squad protection. I have an HP laptop that I purchased in 2009....their service and protection has been one of the main reasons why I keep coming back to Best Buy.

Great product to have, especially when you have kids that tend to be a little rough with things.