Skip to contentGo to Product Search
Main Content

Customer Ratings & Reviews

Customer reviews

Rating 4.6 out of 5 stars with 11918 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

93%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 203 Showing 4,041-4,060 of 11,918 reviews
  • Rated 5 out of 5 stars

    Geek squad on laptop

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Just bought it, and haven’t had to use it yet. But always a good buy.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    It is a MUST

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I always buy the protection because Best Buy and the geek squad takes care of me in a timely fashion and always fixes any issue I may have

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    A MUST

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I always buy the protection because Best Buy and the geek squad takes care of me in a timely fashion and always fixes any issue I may have

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Greek squad.

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The tech installed my appliances and they did a very good job.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Haven't Used It Yet

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    For the 2 years I've had the protection plan I haven't had to use it. But having the protection for such as important device (my laptop), I believe, is important.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Protection

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Like I have said before it is always good to have extra protection

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Better safe than sorry.

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s like a hit or miss situation. If u need it, it’s worth the price. If u end up not using it, it’s a waste of money. For me it’s a peace of mind, in case I will have to use it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great team Geek Squad for Tech support

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The support of Geek squad is excellent, when the laptop is broke they fix it inmediatelly.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Glad I got this!

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Without this, I would have needed to purchase a replacement. I love the service that I get. The only negative is that it takes a long time to get the repairs, done, but the quality of the repairs is good.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Worth the price

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Without this, I would have needed to purchase a replacement. I love the service that I get. The only negative is that it takes a long time to get the repairs, done, but the quality of the repairs is good.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Review

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great tbh, the service was fantastic and the service was good

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad provides fast service

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad provides the best customer service and they are knowledgeable of their products and resolve your issues within reasonable timing

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Helpful

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchase alot from Bestbuy and always get the Geek Squad protection, it has saved me plenty of $ more than once.

    I would recommend this to a friend
    • Brand response from GeekSquadSupport
      Posted .

      Thank you for your kind review. We appreciate the positive feedback! We're glad that you have had great experiences and look forward to helping you again!

  • Rated 5 out of 5 stars

    Always purchase

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We always purchase geek squad protection on our items - they are easy to work with and great help

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    No brainer

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Cause why wouldn’t you be protected think long term

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    No brainer

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Cause why wouldn’t you be protected think long term

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Worth it

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    No problems with service. Warranty worth it fir college student purchases away at school with no concerns

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Easy as 123

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This protection really saved my beans, actually my laptops. This made getting them repaired easy and practical.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Everything thing I purchase from Best Buy i get the protection plan. It is so much better than other stores. I only wished they renew when expired.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Makes sense to protect tech!

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Never had to use this but I like knowing that I have it! Considering I have a smaller laptop that is a 2 in 1, I wanted to be able to protect it.

    I would recommend this to a friend