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Customer reviews

Rating 4.6 out of 5 stars with 11918 reviews

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Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

93%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 204 Showing 4,061-4,080 of 11,918 reviews
  • Rated 5 out of 5 stars

    Geek Squad was there for my every call

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have a cat and he loves my laptop. He always wants to lay on it and he pulled a couple of keys off. I got them to fix it for me. I was in and out in a flash.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Purchase

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome it was great!! People were so helpful too.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great job Geek Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    If you do not purchase Geek Squad, you are an idiot. The amount of assistance that the Agents can give you with your machines has no equal.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Wouldn’t buy one without it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Although I’ve never had an incident that damaged a computer, this gives me peace of mind. Especially when I purchased a computer with a touch screen as I am less familiar with the durability.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Service contract

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Please what ever you do , dont for get to get the geek service contract for you valuable purchases. They stand by contract.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Problem Solvers

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I went to take them my iphone 6 because the screen stopped working. Turns out there was a software problem and needed to get a new phone.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad set my laptop up so quickly!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    As always I have Geek Squad on everything that I purchase from Best Buy.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great investment

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Quick response and ease of use. The service provided is always quick.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very help

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very helpful and knowledgeable. Willing to walk you through step by step instructions and they make the process extremely easy to understand!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad provides great service!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Provides good support and peace of mind. Geek Squad is great!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great way to help you always

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It is always great to be covered for anything that might happen to your purchases so this is a good way to be protected.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    It's exactly what it says, what do you expect.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Haven't had to use it, thankfully. Would recommend on expensive purchases and/or purchases above 100. But, I can't tell you what to do so, either get it or don't. Your objects are in your hands.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Covered

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I know that if I need assistance it will be available. Gives me piece of mind also if I need tech support I will be able to get it immediately.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    GEEK SQUAD YIPEE ~

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Every time I needed assistance w/my HP Laptop and just ANY questions I had, GEEK SQUAD Always comes through. They make using/understanding so easy w/laptop.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Insurance

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    You are a fool if you buy any electronic without any protection.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    3 year

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    3-Year Accidental Geek Squad Protection always purchase

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Haven't used

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Haven't used it yet so can't provide a proper review.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great if needed

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have not had to use the protection plan yet, and hopefully will not have to. It will be nice though if it is needed.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    good product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Luckily I have not had to use this but better to have than have expensive repairs or have to buy a new device.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good purchase

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    You can’t beat having protection for a year. Good buy

    I would recommend this to a friend