Skip to contentGo to Product Search
Main Content

Customer Ratings & Reviews

Customer reviews

Rating 4.6 out of 5 stars with 11918 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

93%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 208 Showing 4,141-4,160 of 11,918 reviews
  • Rated 5 out of 5 stars

    Thanks

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    If my kid dumps something onto the computer keyboard I know that I'm covered by this protection plan. The peace of mind is well worth it

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Online customer service geek squad was great?

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have used.Geek Squad once and they were great. Quick service, easy to follow instructions.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    me

    |
    |
    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    amazing people to work on your items dont cost you anything

    I would recommend this to a friend
    • Brand response from GeekSquadSupport
      Posted .

      Hi there. Thanks so much for your nice comment! We appreciate the kind words and look forward to seeing you again soon!

  • Rated 5 out of 5 stars

    Nice product

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It is good, reliable and safe thing It is good price

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Hope I don't need but glad its there

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is nice to have and gives me a sense of added security and protection on my purchases

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Quad 3-Year Accidental Geek Quad Protection

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this to extend warranty on recently purchased Dell laptop. Recommend for laptops, since laptop repairs can be costly.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad quickly transferred my information

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad transferred all my information to my new computer. No extra charges and they made sure I was comfortable before I left the store.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Must have

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Definitely well worth buying !! Everything I buy now i make sure I get the extra insurance I work way to hard to throw away money

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome service

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This service is awesome when you need it. I know my product will be in good hands if it brakes. It's one less thing to worry about. I love it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Having the geek squad to back me up is always a good thing because I have a small child who is always unpredictable so it's good to know I have them to fix what I need for my lap top!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great for the unexpected

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sometimes you think it is not neccessary to purshase an extended warranty, but when unexpected occurs is better to have it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome Team

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad was friendly , helpful and great listeners . Even though the product could not be fixed . The team made it a great experience.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    True value

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am not a computer geek. I have used this service about 40 times. This is a better investment than my 401k.

    I would recommend this to a friend
    • Brand response from GeekSquadSupport
      Posted .

      Hi Estan. Thanks for your positive feedback! We love to help alleviate any frustrations with your tech so you can do what you need to do! We look forward to helping you again. If you have any questions, please feel free to reach out to us either in the store or by calling us at (800) GEEK-SQUAD or (800) 433-5778.

  • Rated 4 out of 5 stars

    Helpful but expensive

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great extra warranty/protection for electronic devices as covers accidental drops, spills etc, but expensive. Only worth it if device is more expensive to repair or replace than the cost of protection plan.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Service!

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad service has always been great. Have not had to use this yet but gives me peace of mind.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Did a good bit of work gratis when transfering dat

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    After buying new comp, asked if things like sticky notes along with apps and normal files would get transferred over from old comp. They said not normally but would do their best. SUrprise Surprise, SHeriff, they transferred even the sticky notes.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Service Great Value

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I can take any three of my computers if anything goes wrong and they will fix it for free for three years. I that is a good value and comfort to know everything will be taken care of if needed

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Title1

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great protection when needed! Everyone should buy this watch

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Amazing job

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents geek squad remote support helped me a lot they also came and mounted my tv they also helped me with all my devices amazing work they did great job

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Nice

    |
    |
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I would buy it again and tell my friend family about the products

    I would recommend this to a friend