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Customer reviews

Rating 4.6 out of 5 stars with 11918 reviews

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  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

93%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 211 Showing 4,201-4,220 of 11,918 reviews
  • Rated 5 out of 5 stars

    service for my computer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I haven't use the service yet, but just to know that I have this service available to me for any issue with my product is very good to know

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Super Team

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The GEEK Squad has helped me many times on both my personal and office computers. They have always been courteous, knowledgeable and efficient. Thank you!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great idea

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got extended warranty just because its a smart thing to do.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    geek squad protection is the best

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I HAVEN'T USED IT YET. FROM PAST EXPERIENCE THE 2 YEAR ACCIDENTAL GEEK SQUAD PROTECTION IS A GOOD THING TO HAVE

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad is the best

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great customer care and friendly, will definitely recommend to my friends

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love the protection you get from Geek Squad. I always get Geek Squad protection when I buy electronic. It's a piece of mind that my product is covered.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Brings peace of mind

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Knowing our purchases are backed by this protection plan brings so much peace of mind. Highly recommend.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Professional help

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Our last laptop, an HP, crashed after only 18 months. The Geek Squad helped us recover our data and get it installed on the new replacement (I Dell I also reviewed). We decided to buy the 3-year Geek Squad Protection Plan for the new one as well.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    amazing

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I dropped my brand new laptop and destroyed the power button, it didn't cost me a single cent. After the repairs the laptop was shipped right to my door.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    They completely replaced our computer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My son spilled his cold drink it ruined the computer and the keyboard and they gave us a brand new one.

    I would recommend this to a friend
    • Brand response from GeekSquadSupport
      Posted .

      Hi Chris. Thank you for your kind review. We appreciate the positive feedback! We're glad that you have had great experiences and look forward to helping you again!

  • Rated 5 out of 5 stars

    Make the purchase!!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Haven’t needed to use it so far but for the price and coverage it’s a great buy to protect my device. A piece of mind purchase.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love the geek squad!

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have had to use them and they are very knowledgeable about the product they fix. They made me feel at ease whenever I had a question. Thanks geek squad!!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Peace of mind!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's always a peace of mind when you know you have knowledgeable people there to step in and help when needed!

    I would recommend this to a friend
    • Brand response from GeekSquadSupport
      Posted .

      Hi there. Thanks for sharing this with us!! We appreciate that positive feedback. We're incredibly appreciative that you can put your trust in us if you ever need help. Please let us know if there's anything we can do or answer any questions.

  • Rated 5 out of 5 stars

    You never know when an accident will happen

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I almost always take GeeK Squad Protection because you never know when things can go wrong. And if you break the cost down over the coverage time it is really inexpensive for peace of mind

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Very good school or work laptop

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very good solid preforming laptop, gor for family member at school.. great screen and very quick... very well made

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I always deal with them, I never find a problem with them.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Protection plan

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Worth the protection plan. Peace of mind and good to have if for a traveling laptop.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad Protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchasing the geek squad is a no brained. When you purchase electronics, you must have a protection plan for the just in case moment

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad installed my laptop

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Julian Thabet was friendly & helpful He help me setup my computer and he ask me if I want it to see what they put on my computer...!!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love geek squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad works great. I always get the protection because I’m not Tech Savy. They are always helpful and make sure the product is fixed or new.

    I would recommend this to a friend