Customer Ratings & Reviews

I have used Geek Squad for my former laptop and other devices. I love their speedy service and knowledgeable techs. Definitely recommend them!

I love having the Geek Squad protection. It gives me relief that I don’t have to go through a major hassle if I have issues with my computer.

Best buy has the best warranties in the market. Customer service is friendly and no hassle to use it. I always get the warranty

Must have if you have teenagers who are a little questionable of care towards devices and usage.

I was assisted by Crystal C. at the West Covina location. Excellent person and customer service.

A good protection plan. You hope you never have to use it, but you will be so glad you have this protection plan if the unexpected happens!

The computer itself is very easy to set up. Even though it is probably bigger than most laptops it is lightweight and easy to carry. It runs fairly fast and I have had no problems so far. I also like the different features that are available to use.

I really like the Microsoft surface platform. Although the HDMI is a little flaky on our overall it's a very good machine.

The agent was helpful and i was in and out with my laptop

Geek Squad helped me set up my new computer which i bought from Best Buy. Haven't used them lately since we've been on lockdown, but will use them soon

hasn't been used yet but if the need ever arises in which it needs to be used it will be very helpful

I was very pleased that the Geek Squad spent so much time with me to set up my computer. They were very patient answering all my questions.

My husband and I purchase Geek Squad protection for every major appliance and electronic device purchase. It's worth it in the long term!

My laptop crashed and the agents fixed it. I'm so blessed.

I'm very happy I purchased this. I'm hoping to not have to use this, but I'd rather have it and not need it then need it and not have it.

I have always purchased the geek squad protection plan. Best thing ever. If you have to use it, they are extremely helpful and knowledgably.

I'm going on my way to get the boys and then I'm going to get

You can’t go wrong with added protection. Why wouldn’t you want to protect your electronics?

One month into distance-learning my daughter broke her school provided chrome book. I definitely don’t want to deal with next three years

I purchased a new laptop for my granddaughter for college and consider this extra protection a must! So glad it is available.