Customer Ratings & Reviews

Very glad that we got this with our purchase. It definitely came in handy when we needed it about three months after purchasing it and they were very efficient and helpful.

The rep was attentive and helped me install certain controls for my kid to be safe online

I thank God that the GeekSquad is there to help me with technical issues. I'm glad we made the investment to protect our computer.

This warranty is excellent!!! I would absolutely recommend this extra protection!!!

They have always been helpful when we call. If repairs are needed they are done in a timely fashion.

worth the money for any issues with laptops for a school kid

I recently dropped my computer and having this was a saving grace! It covered all of the damage.

Life is full of surprises and not all of them are good. I glad to have peace of mind should my Lenovo crashes or I need some help with it. It's nice to know that my new Lenovo is in good hands should I need a helping hand.

They saved me money with all my electronics and computers. I have sent most of them to get checked or fixed.

Geek squad was absolutely Fantastic when working on my ASUS ROG laptop. I needed a mother board replacement after screwing up my audio Jack and they took it in no questions asked, I just had to give a description of when happened and needed fixing and they took care of it for me. They replaced the board, and had it back to me within a week or so. Even giving me instructions on how to reset up my windows. Fantastic customer service 0 differences from when I took it in to getting it back (performance wise) Really fast return rate I genuinely don’t have any complaints, thank you geek squad!

Let's see how it goes. I have zero display, so could not complete required tasks for this visit. Will they just wipe my system without a care in the world, or will they take care like this was their grannies and make sure nothing is lost.

If any damages come along the way, I have three years on this protection plan to get my laptop fixed or replaced. I take my laptop on the go most of the time so this plan was worth it for me!

Have had to use Geek Squad. Hopefully it would be easy if and when I have to use them

I purchased the 3-Year Accidental Geek Squad Protection for my Lenovo Yoga 7i 16" laptop. I try my best to avoid eating and drinking around my laptop, but sometimes I just got to have a drink with me. In the event something does happen, I know I am protected. I hope I do not have to use the protection I have covered for my laptop. If I never have to use the protection it is not a loss of money for having it.

Geek Squad is a great investment. I haven't needed to use them often, but the two times I did were good experiences.

Helped me with my laptop. Great services and done proper

I bought the accident insurance for 3 years, hoping not to have to use it, but it gives me a lot of security to have it even though in the end I might not use it, than not having it and being exposed to an accident with nothing to give me some security. I have had to use accident insurance before for other products and I have had no problem with the people at BestBuy providing support.

Very good price to get what we needed. At our age, by the time this expires, Im not sure we will even be using a computer.

If feels good to know my laptop will be covered through nursing school. My salesman was very nice and he explained all the options. 3 years seemed like the best plan because my program will be 2.5 years.

Been using geek squad for 20 years, always worth it