Customer Ratings & Reviews

Looking to renew my plan hopefully I have the option to do so. I will review again once I find out.

Never used it but I’m sure it’s helpful for those who are new to PC stuff

This is an essential service, if you are a computer hardware person if you are a layman. Get this. If there’s a problem they will fix it or replace it.

I like the security of having a warranty and recommend for all electronics

I haven’t needed Geek Squad because my son used to work as one.

Worth the lrice to have the reassurance of knowing if something goes wrong I'll be able to get it taken care of

Love the geek squad service. They are responsive when needed

it is a good service and although i did not need the service i was very pleased

Purchased for my son in college and having this protection on his new laptop gives me great peace of mind.

I purchased this 1 yr warranty for a new laptop I bought my 10 yr old daughter. Exactly almost 1 year later the screen is cracked and I just made it in time with the warranty. I send it out and they are fixing now. I might get a free replacement if they are unable to fix it. For this reason I always get some sort of warranty on products usually over $500.

A MUST YOU PAY A LITTLE MORE BUT YOU NEVER KNOW AND THEY EITHER FIX IT OR YOU GET CREDIT THE AMOUNT AND GET A NEW ONE , I BOUGHT A TOUCH SCREEN ONE THAT HE KINDA DROP THE BAG PACK AND IT CRACK THE SCREEN AND I HAD THIS PROTECTION IT IS GREAT

Haven’t had to use it yet, but worth it for those just in case moments

My service was very very amazing. They did everything they could to help

I have a plan that covers everything. From slippage to dropping the computer. But geek squad says it doesn’t cover software? So they want to pay $105.00? So I asked where does it say software not covered. So we looked under policy and procedures and found nothing that has to do with software. And even yet the Greek Squad says software issues not covered! What a rip off. All for a laptop mouse pad!

Always very pleasant and helpful. There is never a line.

Actually replaced products I’ve owned through course of owning anything thru years many times best plan ever had they fix or replace no questions asked on the same day if they fill they couldn’t fix it with product of better value at times to very quick to decide if it needed replaced definitely recommend

So far, I haven't use it yet, but it's good to have just if case something happens

I don’t normally buy extra protection but decided to get it on my new laptop. Good thing 8 months after I bought it everytime I unplugged the computer from the power supply the computer completely shut down. I brought it in and was told it could take two weeks or more to get back depending on what was wrong. To my surprise it was back in 4 days. They changed the battery and did some other repairs and so far I’ve had no more problems. Great service

solid warranty protection. no worries if i ever have any issues with this laptop for 3 whole years!

I always get protection as a precaution for my children.