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Customer reviews

Rating 4.6 out of 5 stars with 11839 reviews

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Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

93%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 97 Showing 1,921-1,940 of 11,839 reviews
  • Rated 5 out of 5 stars

    Was so FAST

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing fast and easy I had scratches and like it was really bad for the screen they fixed it up super fast loved it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    No

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was told I could use any where I go and I honestly love it

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great!

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Getting this was a great gift for my father in law. He truly enjoys it and would recommend it to anyone

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Extended warranty plus accidental damage cover

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The promise of being able to take my notebook to my local BestBuy when I have an issue is very attractive. I have not had to use it yet and I hope I never will but, if something does go wrong, knowing that BB has my back is comforting.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great replacement plans.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These people are great and smart. Great replacement plans as well.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad warranty

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents fixed my computer within no time! Highly recommended geek squad! The are the best in the business!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great to know that they are there if we need help!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Needed a warranty just to make sure that my husband will like the product - which he does! Great price and coverage!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    I LOVE GEEK SQUAD!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This definitely came in handy!! Geek Squad helped me assess the damage of my device and send it out for repair. 0n 10/04/22, a young man, Nathan, provided EXCEPTIONAL customer service.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great home laptop

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome house computer for simple stuff to do for yourself and kids

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    They can do it!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    There are certain things I buy the geek squad protection on - and it's usually on the expensive ones. Worth it to me for being a klutz and with small children who can damage anything at the blink of an eye.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad you are beyond helpful

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a must have. Saved my life! Had an accident and they sent it to be fixed with no extra cost. Couldn't be happier.

    I would recommend this to a friend
  • Best Buy Employee

    Rated 5 out of 5 stars

    Great for peace of mind

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    Best Buy Employee
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Previously bought item broke before 4 years, great to have a new plan

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great! And essential. Recomend addind in any purchase.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    nice laptop

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I really like my laptop. works well for the price I paid

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Replacement laptop came in quickly

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great add on! Definitely a must have when your laptop gets delivered to the wrong address!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad can’t be thanked enough!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love having the geek squad! Everything I open from Best Buy, is covered by geek squad, they go above & beyond to help in any situation that may arise.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great offer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am very excited to have a computer that is protected by Best Buy's excellent service. I am giving it a 4 star rating due to the fact that Amazon offers the same protection but for a considerable amount less. I have not used Amazon, but I'm hoping to have a better turnout at Best Buy since they have a brick and mortar store to easily get to instead of mailing in your computer to Amazon.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love Geek Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Anytime you need anything they are always available, I will forever purchase geek squad with all my electronics

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Never let’s me down

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love using Geek Squad, I worked at BBY for a while and even after I left, I ALWAYS get the geek squad and accidental coverage.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Lenovo protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this with my computer and it is great it has an easy set up and will definitely help me if anything happens with my computer

    I would recommend this to a friend