Customer Ratings & Reviews

Just knowing the Geek Squad is behind me if my computer has any problems makes me feel so comfortable using my laptop.

Geek squad provides one of the best in class customer service, they are very quick and resolve your problem quick!

Amazing quality of computer and all capabilities! I would recommend this anyone buying a computer!

Definitely needed coverage for my Acer Nitro 5 Gaming Laptop. A little bit expensive, but you never know when you need coverage) insurance on an expensive product like I bought. Once again, it comes in handy when needed!

Excellent service all the time! Save time by scheduling an appointment. Warranty eliminated my stress for repairs!

My daughter had the drop protection and had to get her screen replaced at college. This protection plan covered the cost. Be aware that there is a max. value on this plan which I didn’t know when I purchased it.

I purchase it to keep from being sorry that I didn't. I use it a lot. I just make the appointment, show up at the appointment, and Geek Squad just takes care of it.

Would purchase warranty everytime as it has been a life saver.

The agents have all been patient with us. They explain things so we can understand considering we are not tech savvy!

I'm satisfied with the Geek Squad. I just want to make sure that I will be notified before the expiration date

Happy to know that I have a team to help if something goes wrong

I got the protecting just in case, I've used it one before and it was easy to have my product fixed. Will buy again specially on the products that might break while in transit from one place to the next.

Definitely recommend getting this. Thanks to my Geek Squad protection I was able to get full credit for the laptop I accidentally spilled coffee in. It was almost expired, I decided to get 3 years this time.

I got this on my moms laptop just in case something happens to it such as; virus, cracked screen, etc.

This service has helped me so many times with my devices. It's worth the money.

I can't say enough about having good technical support as well as bringing my laptop in to do a complete restore by the professionals important to have this service

I like the service that I paid for. I am able to address my problem and know that I will be able to get the problem solved in the future, is wonderful.

I would recommend this accidental coverage for any electronical items it covers just about everything The Geek Squad is amazing they can help you pair devices with any issues you may ever have

geek squad always gets it done right and will keep you updated with status of availability and project.

any priced priced item I buy from Best Buy now I always get the extended warranty because they'll replace it for free