Customer Ratings & Reviews

We buy a geek squad plan on most products we purchase from best buy. Have not always needed to use it but so grateful to know the option is there. When I have needed to call geek squad for help on a product I am always happy with the assistance I receive.

Geek squad is there with you every step of the way

Can’t wait for my product to arrive so I can enjoy it . It will save me money when I don’t have to run to town to do laundry

Happy with my purchase perfect for my work needs..

There has not been any need to use the protection plan but it does cover good things.

I accidentally damaged my laptop's screen, after repair was not an option, i received store credit for the value of my laptop to get it replaced, A+ service

Always answered promptly and effectively with any concerns when I was building my pc

I got a new laptop after bringing back my broken one. Best deal ever!!

Geek squad service protection is so worth the money. My laptop could not be repaired so my laptop purchase price was fully refunded.

with all the issues I had with my Asus, it was taken care of, though took more repairs to get a replacement I did get one

It's a much needed add on for protection for piece of mind. The price was decent

Might come in handy as i am a truck driver use for my business

I've called them on a number of occasions to help with my desktop as well as my laptop. They are always so helpful and it's is great that you can get the help without having to take your hardware into the store

a protection plan you cant pass up. Geek squad is the absolute best at what they do. No hassle. I bought this plan for a Chromebook I purchased for my grandson.

Brought sons laptop in and no issues getting the appointment or trying to solve the problem. It was a good investment on my purchase.

Such a great service. Screen had cracked. Was repaired within two days for no cost. Well worth the purchase of the plan for the value provided.

Glad to have help if anything breaks or goes wrong

the Geek squad team. They are experts and helped me solve the problem with my pc

Haven't need it yet, glad to know I have that piece of mind. With having thins installed in a vehicle that is subject to different environments, its nice to know I have the coverage should I need it..

When I recently purchased my laptop from Best Buy, I knew that I needed to have the proper support down the road. That security is important to my work, so having the Geek Squad behind me gives me that assurance.