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Customer Ratings & Reviews

Customer reviews

Rating 4.6 out of 5 stars with 11662 reviews

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  • Value

    Rating 4.5 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

93%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 14 Showing 261-280 of 11,662 reviews
  • Rated 5 out of 5 stars

    Laptop Damage Protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great comfort with accidental damage protection for my new laptop. Haven't used it yet and sincerely hope that it is never needed, but it is a great comfort to have the protection there if something bad happens....

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Highly recommend geek squad as they are able to walk you through each item purchased

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    New cost friendly laptop

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Heck yeah I would definitely buy again! You just never know what is going to happen with new electronics! Peace of mind is priceless! Okay well maybe it does have a price! But it’s worth it!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Fixed the laptop

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Was only able to use it once..but was fast and was able to get laptop fixed..

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Teenagers!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought a 1year subscription for a laptop that I purchased for my 18 y/o son! Thank goodness! Screen was cracked his first semester away at college. Service provided took about a month but everything was included. Well worth the amount I spent on the protection plan!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent item

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing Laptop , Excellent Quality and Value , Brand New , 100 % Recommend , Very Fast , I Love It , this is my second purchase for this laptop .

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Previously we'd bought Geek Squad protection for my daughters' laptop.s Both had isse during the 2-year plan, and Geek Squad did a great job taking care of us.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    ONLY TWO COMPLAINTS: Need Internet to Sign In+1mor

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The laptop was delivered two days earlier than originally anticipated, and I had absolutely NO TROUBLE, setting it up - only problem is, I need to be connected to the Internet, to set up AND sign in - but that's why I got myself a laptop to begin with - I shouldn't need to be online, just to sign in to the computer; what we think of as a computer shouldn't require Internet, *just* to sign in! That's my only complaint, other than I was expecting a reversible touch screen laptop, and got a beautiful, non-reversible laptop, that is not the touchscreen I had expected.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    ASUS

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Hello, I have been using this laptop for 3 years now and I am very glad that my choice fell on Asuss. The laptop is suitable for both gaming and work, I recommend everyone to choose the Asuss company, they know what is needed for laptop lovers

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Wait-and-see

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A little pricey for something you hope you never use. We’ll see how it works out in the future fingers crossed.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad for peace of mind

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The 2-Year Accidental Geek Squad Protection plan has been an absolute lifesaver for me. It provide peace of mind knowing my valuable electronics were covered Their customer service is top-notch. They were always courteous, knowledgeable, and quick to address my concerns. The convenience of scheduling repairs online made the process seamless, and the regular updates kept me informed throughout. What truly sets this protection plan apart is its coverage for accidental damage. Knowing that drops, spills, and other mishaps are included provided a level of security I didn't realize I needed it. Overall, the 2-Year Accidental Geek Squad Protection plan is a worthy investment for anyone with valuable electronics. Its exceptional service, comprehensive coverage, and outstanding customer support make it a no-brainer for safeguarding your tech investments. I wholeheartedly recommend it to anyone seeking reliable protection for their devices.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good price for protection for your electronics

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I think overall, for the price of protection, considering what people pay for electronics nowadays, it's a good insurance to have.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very pleased

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The service was great. The installers did a great job getting our tv on the walland everything set . They were professional and friendly.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great service !

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great service. The only complain I have , is that the warranty wasn't extended lol Had one problem with my laptop , took it to geek squad , they had to send it in, a week later I had it back fixed. I loved the service

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    3 year protection plan

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This warranty is excellent!!! I would absolutely recommend this extra protection!!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Peace of mind

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Ah crap while typing this I spilled a drink on my keyboard typing so fast rattled the cup. No worries this saves you.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Computer for my child

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The rep was attentive and helped me install certain controls for my kid to be safe online

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad serviced my all in one computer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The geek squad service was really helpful with my broken computer and they got rid of the issue

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great protection plan.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Haven’t used it yet, but knowing I have a safety net makes me more comfortable. I had a previous laptop that I spilled a drink on and it fried it. I had no protection plan then. So this time I decided the protection plan was worth it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    easy to get in contact and get devices repaired. I have had zero issues

    I would recommend this to a friend