Skip to contentGo to Product Search
Gift Ideas
Main Content

Customer Ratings & Reviews

Customer reviews

Rating 4.6 out of 5 stars with 11884 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

93%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 150 Showing 2,981-3,000 of 11,884 reviews
  • Rated 5 out of 5 stars

    Reassuring

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Glad I purchased the geek squad for protection, Now I can rest knowing that I made the right decision owning my new laptop. Reassurance investing in protection.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    My moms christmas gift

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    She was so happy it came on time and it was easy for her to use

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Peace of Mind

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The comprehensive protection plan is well worth the peace of mind it provides. While I honestly hope to never use it, I am certainly glad it is available and provides such excellent coverage.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Protection !

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad always comes through for me !! I think it's worth every dime !

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    College

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The best for college and it’s really reliable for college work

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad protects me

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    You can't go wrong with geek squad protection. When it comes to electronics you never know when something can go wrong so I gotta have my geek squad protection.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Perfect service always in hand and call very useful if your rough with your gadgets

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Yep

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great use. Came with purchase. Glad to be able to use it in future

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad waited on mr quickly

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great knowledgeable staff. That informs you of your options and is willing to give you honest answers.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad serviced and save my laptop quickly

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased this accidental subscription August 2020. This subscription is the best that I have experienced for accident protection college course work and gaming products.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    freaky fast!

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great! They fixed my chromebook quickly when i had broken my screen they were great!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Services

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Thank you so much for the excellent services, I am very happy to the best team and services.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Labtop

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Like the services they provide very hepful stand behind there warranty

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great cover definitely a no brainier

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great laptop, easy to set up, actually quite surprised at how quite it was. Nice little extras, like the fingerprint id. Would recommend this laptop, great price for mid range laptop!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Helps me rest easy!

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Its nice to have that reassurance that even if something goes wrong, youll get your money back. only draw back is it wont make up for any money that you saved on an ongoing deal.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Service Warranty

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This service is well worth the price. My computer could not be repaired and I waw given store credit equal to the amount of the purchased computer.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    A MUST HAVE for a college laptop

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Within 30 days of purchase my college student spilled water in her backpack and fried the laptop. She took it to Best Buy and within one week Best Buy replaced the laptop with the identical product. A real lifesaver for my college freshman!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great buy

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This has been the best deal on the planet. It has relived me of all worries of having any problems. These guys work magic.

    I would recommend this to a friend
  • Best Buy Employee

    Rated 5 out of 5 stars

    Good protection

    |
    Best Buy Employee
    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I always rely on the protection plan to be included

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Laptop Help

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents helped me find a great and reliable laptop!

    I would recommend this to a friend